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Company profile / MYND Integrated Solutions

Before you hand over the work, read the record.

MYND has run Finance & Accounting, HR, Payroll and Compliance for enterprises since 2002, from Gurugram to 50+ countries. This profile is written for your diligence file: the same figures we publish everywhere, and every one of them yours to question.

  • 25years in operation
  • 1,000+enterprise clients
  • 2,500+professionals
  • 50+countries

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01The figures

The figures, and where they come from.

One canonical set, used identically on every page we publish. Each figure is measured across live client operations and reported back to the clients it belongs to, every month.

FigureWhat it measuresContext
25 Years in operation Founded in Gurugram in 2002; now in the 25th year of running enterprise back-offices.
1,000+ Enterprise clients Across 30+ industries, from QSR chains and manufacturers to financial services.
2,500+ Professionals Across delivery centres in India, Malaysia and the UAE.
20M+ Transactions a year Invoices, payslips, filings and payments processed end to end.
$20B+ Throughput annually The value that moves through processes we run on clients' behalf.
99% Accuracy & compliance Measured monthly and visible in the dashboard every client can open.
95% Client retention Clients who stay, year after year. Retention is the number we watch hardest.
~40% Typical cost reduction Typical when we take ownership of a function. Your diagnostic will show your own number before you commit.
50+ Countries Served directly through our own delivery network.

If a figure on this page ever disagrees with a figure anywhere else MYND publishes, we treat that as a defect and correct it. Consistency is part of the service, not a marketing preference.

02The journey

Twenty-five years, three chapters.

MYND wasn't assembled for a pitch deck. Each capability below was built because a client handed us an operational problem and we stayed until it ran properly.

2002–2010
The foundation

Finance and HR, done properly

Founded in Gurugram to take on the finance and HR bottlenecks enterprises struggled to automate themselves. Built an early SaaS-based HRMS for telecom operators still running manual payroll, and automated vendor payments for 300+ stores before e-commerce made that routine.

  • Early SaaS HRMS for telecom
  • Vendor payments automated for 300+ stores
  • F&A and HR outsourcing foundation laid
2011–2020
Technology & reach

Smart tech, global footprint

Built AI-enabled solutions, including PEARL, the in-house procure-to-pay platform, and rolled out RPA and analytics across service lines. Opened hubs in Dubai, Accra and Singapore, learning MENA tax compliance, pan-Africa staffing and APAC operations first-hand.

  • PEARL procure-to-pay platform launched
  • Hubs opened: Dubai, Accra, Singapore
  • NASSCOM EMERGE recognition
2021–today
The integration era

One connected back-office

Unified payroll and vendor systems into end-to-end operations. Supported a QSR chain opening 300 stores in six months, automated over ₹50 crore of FAME subsidy claims for EV manufacturers, and expanded into ESG reporting and predictive analytics.

  • Move78 (AI/ML) and Qandle (HCM) acquired
  • In-Country Payroll Provider of the Year, Global Payroll Awards 2021
  • ESG and carbon-credit compliance added
Recognised byEverest Group PEAK Matrix 2024NASSCOM AI/ML AwardGlobal Payroll Awards 2021NASSCOM EMERGE
03The value case

What one integrated partner replaces.

You centralize finance, payroll, compliance and workforce operations into one unified system. Every function speaks the same language, so you get sharper insight, leaner workflows, lower compliance risk and the alignment to grow at speed.

People

Domain specialists in finance, payroll, labour law and staffing who own outcomes, not tickets. Deep vertical experience across 30+ industries, so your sector's rules aren't learned on your account.

Processes

Unified workflows across functions that usually live in silos. When payroll, vendor payments and compliance run on one connected process, gaps stop hiding in the handoffs between them.

Products

The MYNDX suite applies AI, ML, RPA and intelligent document processing to the work, with 80%+ of routine volume handled touchless and experts on the exceptions that need judgment.

~40%
Typical cost reduction
99%
Accuracy in payroll & vendor tasks
24/5
Expert support coverage
95%
Client retention

Visible costs of running it in-house

  • Talent competition. Hiring and holding specialized finance and compliance people in a tight market.

  • Technology burden. Continuous investment in systems that will never be your product.

  • Compliance complexity. Regulations that differ by state and country, and change without asking.

  • Infrastructure lock-in. Fixed costs that don't flex when your volumes do.

Hidden costs that never make the ledger

  • Leadership distraction. Management hours spent on operations instead of strategy.

  • Innovation delay. Your best people maintaining processes rather than improving the business.

  • Market timing. Slower response when an opportunity needs the back-office to move first.

  • Knowledge gaps. Best practices from other industries and markets that never reach you.

None of these appear as a line item. All of them show up in how fast you can move, and that's the honest case for handing the work over.

04The structure

Four units. Engage one, or the whole ecosystem.

The structure exists so you can start at the level you need: a single function, a product, a region, or the complete back-office. Nothing forces the bundle, and nothing stops you adding to it later.

One roof, not one bundle. Most providers specialize in a single area. MYND runs managed services, technology products and staffing under one roof, and you choose which of them touches your business.

Built from operations, not acquisition sprees. The units grew out of two decades of client work. Where we did acquire, Move78 for AI and Qandle for HCM, it was to deepen what we already ran.

Start narrow, widen on evidence. Many clients begin with one function, payables or payroll, and add the rest once the first one has proven itself. That path is the norm here, not the exception.

Managed services01

MYND Enterprise Solutions

Full-service business process management built on deep F&A and HR knowledge: procure-to-pay, order-to-cash and record-to-report, global payroll across 50+ countries, statutory compliance and HR administration, with end-to-end process ownership.

Accounts PayableAccounts ReceivableRecord to ReportPayrollComplianceHR Ops
Technology products02

MYNDX

The SaaS business unit behind our proprietary products: MYNDAPX for accounts payable, LeaseX for Ind AS 116 and IFRS 16 lease accounting, SpendX for branch expense control, PaySyncX for payments, Qandle for HCM and MyPay for payroll, purpose-built for Indian compliance and multi-location operations.

MYNDAPXSpendXLeaseXPaySyncX QandleMyPay
Global delivery03

MYND International

Back-office operations beyond India: a Malaysia hub serving ASEAN payroll and finance, and a Middle East presence with working knowledge of WPS files, gratuity calculations and GCC labour rules, so consistency doesn't stop at the border.

Multi-Country PayrollShared ServicesMalaysiaUAE & Middle East
Workforce solutions04

MYND GIG

Staffing at both ends of the spectrum: specialist recruitment for finance, technology and HR roles, and large-scale general staffing for retail, QSR, logistics and manufacturing, plus Employer of Record services so you can operate across India without new legal entities.

Premium & IT StaffingGeneral StaffingEORRPO
05The operating model

How the work actually runs.

We call the approach Intelligence Automated: machines carry the repetitive volume, our specialists own the judgment calls, and the authority over your business never moves.

Automation carries the volume. 80%+ of routine transactions run touchless through the MYNDX suite: AI-driven document capture, matching and validation. Specialists step in only where a decision genuinely needs a person.

Your authority never moves. Delegation of authority, payment-release rights, materiality thresholds and final sign-off on board-facing numbers stay in your hands. We operate inside your controls, not around them.

Evidence over assurances. Every filing, payment and reconciliation leaves an audit trail you can open yourself, so an auditor's question is answered in minutes rather than a data hunt.

No rip-and-replace · connects toSAPOracleMicrosoft DynamicsWorkdayTallyZoho+50
06The service register

Everything we run, in one register.

The complete catalogue, so you don't have to reconstruct it from a sales call. Each line is a service we operate today, and each one can be engaged on its own.

AFinance & Accounting
Procure to Pay Vendor master management, PO processing, invoice validation, three-way matching, payment runs and dispute resolution. Order to Cash Customer onboarding and credit management, billing, collections, payment application, reconciliation and DSO analytics. Record to Report General ledger, multi-location consolidation, financial statements, IFRS, GAAP and local standards, tax reporting and period close. Bookkeeping & Accounting Daily transaction recording, journal entries, bank, vendor and customer reconciliations, cost accounting, multi-country and multi-currency. Fixed Asset Management Asset registers, capitalization and depreciation, physical verification, impairment testing, disposals and lease accounting. Field & Data Services KYC for suppliers, distributors and customers, inventory counts, on-ground verification, data quality and mystery audits.
BHR, Payroll & Compliance
Global Payroll Multi-country processing across 50+ countries: salary and statutory calculations, benefits, employee self-service and payslip distribution at 99% accuracy. HR Administration The employee lifecycle from onboarding to exit: data, leave and attendance, travel and expense, helpdesk, benefits and HR analytics. Payroll Compliance EPF, ESI, professional tax, TDS calculations and returns, Form 16, bonus and gratuity obligations. Labour Law Compliance Shops & Establishment, Factories Act, Contract Labour (CLRA), minimum wages, payment of wages and bonus, and state-specific laws. Vendor Compliance Third-party risk assessment, contract governance, automated vendor audits, onboarding checks and ongoing monitoring.
CWorkforce
Premium & IT Staffing Specialist recruitment across finance, technology and HR, contract-to-hire and permanent placement, with replacement guarantees. General & Flexi Staffing Trained associates for retail, QSR, logistics, manufacturing and BFSI, deployed at scale with complete statutory compliance. Employer of Record Operate across India without opening entities in every state: registrations, payroll, taxes and benefits handled, while you keep operational control.
07Governance & security

Governance you can check for yourself.

Independently audited standards, named controls and a public Trust Center. If a claim in this section matters to your decision, don't take our word for it: open it.

Your data is the asset we guard hardest. 256-bit encryption in transit and at rest, automated backups, disaster recovery, and infrastructure run on Google Cloud.

Access is earned, logged and reviewed. Role-based access with MFA, complete audit trails, and regular independent penetration testing.

Aligned with India's DPDP Act. Personal data is processed under a privacy management system audited to ISO 27701, not under an internal policy alone.

Open the Trust Center

StandardWhat it coversStatus
ISO 27001 Information security management systems, audited independently. Verify
ISO 27701:2019 Privacy information management for personal data protection. Verify
SOC 1 Type 2 Controls over financial reporting, per SSAE 18 and ISAE 3402. Verify
SOC 2 Type 2 Security, availability, processing integrity and confidentiality. Verify

Scope and current validity for every certification are published in the Trust Center, so you always see the live status rather than a date printed on a page.

In partnership withCeridianCloudPay InfrastructureGoogle Cloud
08The footprint

Where the work gets done.

Six delivery centres running standardized processes with cross-trained teams, so the service you get from Gurugram is the service you get from Kuala Lumpur or Dubai, and no single site is a point of failure.

India, in depth. Home-market coverage across all 28 states and 8 union territories for finance, HR, payroll and compliance, with multiple centres keeping delivery continuous.

Malaysia, for Southeast Asia. A regional hub supporting multinational payroll, statutory compliance and finance operations across ASEAN markets. More on Malaysia.

The Middle East, with local rules learned locally. GCC delivery with working expertise in WPS compliance, gratuity calculations and regional labour law, built from a Dubai hub opened over a decade ago. More on the Middle East.

30+industries, with sector-specialized teams
QSR & food services Retail & e-commerce Healthcare & pharma Telecom & infrastructure Manufacturing Professional services Technology & IT/ITES Hospitality Real estate & construction Logistics & supply chain BFSI & many more

Sector teams carry the specific rulebook of your industry, from FSSAI and franchise compliance in QSR to tower-site and contractor compliance in telecom, so the learning curve isn't run on your account.

09How engagements start

Start small. Scale on evidence.

The first step costs you nothing and commits you to nothing: a diagnostic you keep either way, then a pilot that has to earn everything that comes after it.

01

Assess & diagnose

A structured audit of the function you're considering: bottlenecks, gaps, compliance exposure and the cost baseline.

Free · findings are yours
02

Design & build

A named team designs the workflows, system integrations and compliance framework around how you already operate.

Integration in 1–2 weeks
03

Pilot & prove

One function, phased in. Payroll-class services go live in 2–3 weeks, and the results are measured against your own baseline.

Live in 2–3 weeks
04

Scale & optimize

Complex, multi-function programs roll out over 6–12 weeks, with quarterly reviews that keep finding the next improvement.

6–12 weeks · 24/5 support
10Put it to the test

Take this profile, then test it.

Tell us one function you'd consider handing over: payables, payroll, compliance or staffing. We'll run a free diagnostic and show you your own numbers next to the ones on this page, so the decision rests on evidence rather than a brochure.

OfficeReach Comercia Corporate Tower, 3rd Floor, Sector-68, Sohna Road, Gurugram, Haryana, India
DeliveryIndia · Malaysia · UAE & the Middle East
Email our solutions team

A specialist replies within one business day. Your operations diagnostic and its findings are yours to keep, whatever you decide.

Company Profile | MYND Integrated Solutions