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MYND Integrated Solutions Managed Services
Managed services / finance · HR · payroll · compliance

Hand over the back-office. Keep the control.

MYND becomes your back-office team for Finance & Accounting, HR, Payroll and Regulatory Compliance, one partner accountable for all of it, for 1,000+ enterprises across 50+ countries. You decide what to hand over and when. Final sign-off, spending authority and the board-facing numbers never leave your desk.

  • 1,000+enterprises served
  • 50+countries
  • 99%accuracy

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01What it means

Not software you operate. A team that runs it, and answers for it.

Managed services means MYND takes on the function itself, the people, the process and the technology, not just a tool you still have to staff. You get the outcome and the accountability; we absorb the operational load.

What managed services is not
  • Licensing a platform and still hiring the team to run it.
  • Handing tasks to a vendor while the risk of a miss stays yours to discover.
  • A rip-and-replace migration you have to survive before you see value.
What it is with MYND
  • A named delivery team that owns the daily work end to end.
  • The missed filing or payroll error is ours to catch, before it reaches you.
  • We run inside the systems you already use, one function at a time.

/ What MYND manages for you

Accounts Payable & Receivable processing
Multi-country payroll across 50+ countries
General ledger & financial reporting
GST, TDS & tax compliance
PF-ESI & labour law compliance
Employee onboarding & benefits
Statutory audits & secretarial services
Expense management & reconciliations
MYND takes on

The work, and the accountability for it

  • Processing and accuracy across F&A, HR, payroll and compliance.
  • Statutory deadlines tracked and filed on a calendar, not a scramble.
  • Exceptions, surfaced and worked before they become your problem.
You keep

The judgment, and the final say

  • Delegation of authority and payment-release rights.
  • Materiality thresholds and final sign-off on board-facing numbers.
  • The audit trail, and the right to challenge any item. We operate inside your controls.
02Why it breaks

Past a certain size, the back-office stops scaling with you.

What worked at 100 people strains at 1,000 and struggles at 5,000. More locations, more entities, more jurisdictions: each one adds headcount, cost and risk faster than it adds revenue. This is the point most companies choose to hand it over.

01

Hiring & retention

Qualified finance and HR specialists are expensive and slow to find. Turnover disrupts operations, and every departure walks out with hard-won process knowledge.

02

Rising operating cost

Each new location adds finance and HR headcount, infrastructure and software licences. Fixed back-office cost climbs with every entity, well ahead of the revenue it supports.

03

Manual process drag

Keystroke-heavy invoice entry, week-long payroll runs and drawn-out month-end closes push errors, duplicate payments and reconciliation headaches. The team spends its days on transactions, not analysis.

04

Compliance complexity

Multi-state operations mean tracking dozens of labour laws, tax rules and statutory dates. A missed GST deadline, a wrong PF calculation or a late TDS payment turns into penalties, interest and audit exposure.

Rather than build and manage these functions internally, you partner with specialists who already have the infrastructure, the technology and the expertise. The load moves to us; the leadership team gets its time back for the work only it can do.

03The technology

The same team, with automation doing the repetitive 80%.

Managed services at MYND isn't offshore labour on legacy tools. Our MYNDX platform runs the high-volume, rules-based work touchless, so specialists spend their time on the exceptions that genuinely need judgment.

Intelligent automation. AI-assisted invoice capture, three-way matching and payroll calculation clear the routine 80% touchless. People step in only where a decision is needed, which is where fewer hands means fewer errors.

A live exception queue you can challenge. Every unmatched invoice, ageing reconciliation and approval delay is visible in real time, so you can question any item and defend every number to your board and auditors.

Runs inside your stack. No rip-and-replace. MYNDX connects to the SAP, Oracle, Workday, Tally, Zoho, QuickBooks and 50+ systems you already run, so data flows without manual exports and re-keying.

Meet MYNDX, our technology business

04One partner

One partner beats a stack of vendors you have to referee.

One vendor for accounting, another for payroll, a third for compliance leaves you as the integration layer, reconciling their handoffs and chasing their escalations. Managed services collapses that into a single accountable engagement.

The fragmented model
  • Vendor juggling. Separate contracts, invoices and escalation paths. You become the coordination layer.
  • Data silos. HR data doesn't sync with payroll; AP doesn't connect to expense. Manual exports create version chaos.
  • Hidden costs. Integration overhead piles up, and your team burns hours reconciling between providers.
The MYND integrated model
  • Single engagement. Finance, HR, payroll and compliance under one point of contact and one set of SLAs. We own the coordination internally.
  • Unified data flow. Onboarding triggers payroll setup; invoices carry expense categorisation. One ecosystem, in sync.
  • Modular, no lock-in. Start with one function, add the rest as you grow. One accountable partner, priced for what you actually use.
05What we run

Everything the back-office actually does, under one roof.

Three domains, one delivery team. Here's the real scope, from routine transactions to statutory reporting, not a category list.

Finance & Accounting

Complete ownership of your accounting operations, from invoice processing and vendor payments to financial close and management reporting.

  • Accounts Payable: capture, vendor master, 3-way matching, payment runs.
  • Accounts Receivable: billing, application, collections, ageing analysis.
  • General ledger: journals, reconciliations, inter-company, trial balance.
  • Financial reporting: P&L, balance sheet, cash flow, management dashboards.
  • Fixed asset & inventory audit and expense management.

HR & Payroll

End-to-end human resource management and multi-country payroll, with local compliance built in across 50+ countries.

  • Payroll processing: salary, statutory deductions (PF, ESI, PT, TDS), full & final.
  • Hire-to-retire: recruitment, onboarding, benefits and offboarding.
  • Leave & attendance: biometric integration, shifts, overtime, regularisation.
  • Employee self-service: payslips, tax declarations, claims via the HRMS portal.
  • Multi-country payroll: local currency, tax and social security, unified reporting.

Regulatory Compliance

Compliance across tax, labour law and statutory requirements, tracked to the deadline and kept audit-ready.

  • Labour law compliance: minimum wage, hours, leave, central and state acts.
  • Payroll compliance: PF, ESI, PT, LWF remittances and returns.
  • Vendor compliance: onboarding, contract management, performance monitoring.
  • Establishment services: new entity registration and statutory setup.
  • Statutory audits: audit coordination, books preparation, query resolution.

One cadence across all three.

Because it's one team on one platform, the month-end close, the payroll run and the statutory calendar move together. You get consolidated reporting, not three separate status calls.

06How we start

We prove it on a pilot before you rely on it.

No big-bang cutover. We diagnose, run in parallel with your current process, then scale function by function, so you see the result before you depend on it. We've onboarded 1,000+ enterprises this way.

01

Assess & diagnose

An audit of your current Finance, HR and Compliance operations: bottlenecks, gaps and a prioritised plan.

Phase 1
02

Design & build

Industry-specialised teams configure workflows, integrations, approval hierarchies and SLAs to your business.

Phase 2
03

Deploy in parallel

A phased rollout from a pilot, with parallel runs to validate accuracy against your process before any cutover.

Phase 3
04

Monitor & optimise

Control-tower dashboards, quarterly reviews and continuous improvement as your operations evolve.

Ongoing

You see identical results twice, before you trust us once.

During the parallel run, we produce the same outputs as your current process and reconcile them side by side. The cutover happens on your call, only once the numbers agree.

Your sign-off stays with you at every stage. Authority, payment-release rights and final approval on board-facing numbers never transfer. We operate inside your controls, and because managed services is modular, you start with one function and are never locked into a rigid package.

2-4wk
single function live
6-12wk
full multi-function build
24/5
expert support desk
0%
client retention
07Industry fit

25 years across 30+ industries, so the edge cases aren't new to us.

Sector specialists who already understand the compliance requirements, seasonal patterns and operational quirks of your business, so the workflow is built for your reality, not a template.

QSR & restaurant chains

  • Daily sales reconciliation per outlet
  • Centralised AP/AR across multi-location networks
  • High-turnover frontline payroll
  • GST compliance across states

Retail & e-commerce

  • Marketplace payment reconciliation
  • Seasonal workforce scaling
  • Inventory-linked GL accounting
  • E-way bill & GST automation

Healthcare providers

  • Medical staff payroll with allowances
  • Biomedical waste management compliance
  • Insurance claim reconciliation
  • Clinical Establishment Act adherence

Manufacturing

  • Job-work & excise compliance
  • Factory Act & CLRA management
  • Shift-based payroll processing
  • Vendor payment-term optimisation

Telecom & technology

  • Project-wise P&L tracking
  • Revenue recognition automation
  • Technical-talent payroll complexity
  • Multi-entity consolidation

Professional services

  • Timesheet-based billing integration
  • Client-wise profitability analysis
  • Consultant expense & reimbursements
  • Partner compensation support
08The outcomes

The outcomes, and how they're measured.

Every figure here is one we measure and report back to you, monthly, in your dashboard. Nothing on this page is a number we can't show you.

256-bit encryption in transit and at rest, with automated backups and disaster recovery.

Role-based access, MFA and complete audit trails, with regular penetration testing, so you can see who touched what.

ISO 27001 and ISO 27701 certified, DPDP-aligned. Independently audited security and privacy controls, each verifiable in our Trust Center.

Verify current certifications in the Trust Center

~40%
Cost reduction
Lower operating cost than in-house teams, infrastructure and licences.
modelled per engagement
80%+
Touchless processing
Standard transactions cleared straight-through by automation.
shown in your dashboard
99%
Accuracy & compliance
Across payroll, invoice matching and statutory filings.
measured monthly
95%
Client retention
Enterprises that stay with us, year after year.
across the book of business
20M+
Transactions a year
Processed end-to-end across managed engagements.
annual volume
$20B+
Throughput annually
Value moved through MYND-run operations each year.
annual throughput
Independently certified ISO 27001ISO 27701SOC 1 Type 2SOC 2 Type 2DPDP-aligned Trust Center
09Client stories

Names you can look up. Outcomes you can ask them about.

Enterprises that handed MYND a slice of the back-office, from AP and AR to payroll and talent, in their own words.

We get very effective all-round support from MYND, which has helped us run smooth AP and AR operations across the organization. MYND is a trusted partner to HCL.
VPVirender PasrichaFinance Shared ServicesHCL Infosystems Ltd
MYND centralised and automated our payroll, integrating with our existing ERP, and eased all our lives at DCM. We saved cost, reduced human intervention and enhanced employee satisfaction.
AGAlok GuptaCOE, HR OperationsDCM Shriram Ltd
MYND has been able to fulfil Agilent's two major needs: understanding expectations and delivering proactively. I have been getting structured, timely responses with zero escalations from our hiring managers.
JKJyoti KhannaTalent Acquisition Leader, IndiaAgilent Technologies
Recognised byEverest Group PEAK Matrix 2024NASSCOM AI/ML Award In partnership withCeridianCloudPay
10 FAQs

The questions a CFO and CHRO ask first.

The self-serve answers to what buyers usually raise before a first call: control, timelines, data and fit.

Still have questions? Talk to us
Do I have to hand over my entire back-office, or can I start with one function?

Start with one function, Accounts Payable, only Payroll, or just Compliance, and add the rest as you grow. Managed services with MYND is modular by design; you decide the boundary and when to move it.

If MYND runs the work, do we lose control of the numbers?

No. We take on the daily work and the accountability for it, not your authority. Delegation of authority, payment-release rights, materiality thresholds and final sign-off on board-facing numbers stay in-house. We operate inside your controls, and a live exception queue lets you challenge any item.

How long does implementation take?

A single function such as payroll can be live in 2 to 4 weeks. A full multi-function build with integrations and process redesign typically takes 6 to 12 weeks. We pilot and run in parallel before any cutover.

How does MYND protect our data?

ISO 27001 and ISO 27701 certified controls, 256-bit encryption in transit and at rest, role-based access, MFA, complete audit trails and regular penetration testing. We are aligned with India's DPDP Act. Current certificate validity is published in our Trust Center.

Can MYND work with the systems we already run?

Yes. No rip-and-replace. The MYNDX platform connects to SAP, Oracle, Workday, Tally, Zoho, QuickBooks and 50+ systems, so we run inside your existing stack rather than forcing a migration.

11 Let's talk

Start with one function. Prove it. Then scale.

Tell us one process you'd like to hand over: payables, payroll, or compliance. We'll run a free operations diagnostic, show you the accuracy and cost gap, and prove it on a pilot before you rely on us for anything.

OfficeReach Comercia Corporate Tower, 3rd Floor, Sector-68, Sohna Road, Gurugram, Haryana 122101
DeliveryIndia · Malaysia · UAE & the Middle East
HoursMon to Fri, 9:30am to 6:30pm IST
12 Get started

Hand over the work, not the control.

Tell us what you'd like to run for you: payables, payroll, compliance, or the whole back-office. We'll map the path to lower cost, higher accuracy, and numbers you can still stand behind.

Managed Services | MYND Integrated Solutions