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Scaling Up Invoice Processing: Digital Shift in Retail & Consumer Tech

How MYND helped a leading consumer brand automate invoices processing across multiple locations

Technology Used: MYNDAPX

71%
Cycle Time Reduction Achieved

The Client Context

A market-leading consumer electronics brand processing 4,000+ invoices monthly across 50 plants, managing 3,500 active vendor relationships. Their challenge wasn't just volume—it was the intricate dance of domestic and international transactions, complex duty structures, and the relentless pressure for faster vendor payments.

What began as operational friction had evolved into strategic risk:
invisible processing cycles, unmeasurable inefficiencies, and vendor relationships strained by constant status inquiries.

THE CHALLENGES

What held them Back

How Invoices were Processed Before Automation

Days Per Invoice
7 -10
AP Team Efforts
20 -25 %
Process Visibility
0

Problems with Current Manual Processes

With 3,500 active Vendors across 50 plants, the Client faced:

Bill of Entry Problems

19 critical fields tracked manually in spreadsheets. BCD, SWS, IGST calculations prone to human error. Zero integration with core systems.

Approval Bottlenecks

Service Entry Sheets creating systematic delays. Personal follow-ups for every approval. No mobile accessibility for decision-makers.

Vendor Complaints

60% of vendor emails asking "Where's my payment?" No self-service visibility. Trust erosion with strategic suppliers.

Compliance Risks

MSME payment deadlines at risk. Limited audit trail for regulatory reviews. Manual GSTIN validations failing.

Technology at Work

MYND APX logo
MYND APX
Invoice automation • AP workflow • Faster payments
MYND APX logo
MYND APX
Invoice automation • AP workflow • Faster payments

Our Solution in Action

MYNDXAPX: Smart AI that understands your business processes

Workflow Process Diagram

Intelligent Capture

AI extraction
90%+ accuracy

Smart Validation

3-way matching
GSTIN verification

Dynamic Workflow

Role-based routing
Mobile approvals

SAP Integration

Real-time API
HANA B1 posting
Workflow Process Diagram

Intelligent Capture

AI extraction
90%+ accuracy

Smart Validation

3-way matching
GSTIN verification

Dynamic Workflow

Role-based routing
Mobile approvals

SAP Integration

Real-time API
HANA B1 posting

Industry-First Capabilities

MYNDAPX platform delivers measurable outcomes at scale — from extracting 19 critical BoE fields with AI precision, to ensuring 100% invoice coverage across material, service, non-PO, transport, and stock transfer orders.


19
BoE Fields Extracted

AI-powered customs document processing
with automatic duty calculations

100%
Invoice Coverage

Material, Service, Non-PO, Transport
Management, Stock Transfer Orders

50+
Vendor Portal Users

Self-service upload, real-time tracking,
automated notifications
Quote Section

Without fixing these issues, growing the business will only make things worse

MYND's Approach: Systematic Transformation

Foundation

(Weeks 1-8)

  • Deployed core invoice processing infrastructure with Material (3-way), Service (2-way), and Non-PO workflows.

  • Enabled real-time SAP integration via APIs for PO and GRN synchronization.

  • Activated Transport Management and Stock Transfer Order modules.

 

Advanced Capabilities

(Weeks 9-16)

  • Launched Bill of Entry module with AI-powered data extraction.

  • Automated Credit Note processing and vendor self-service portal for 50 vendors.

  • Introduced confidence reporting system for continuous improvement.

Change Acceleration

  • Conducted daily war-room sessions and role-based training for AP teams, vendors, and approvers.

  • Established a central repository of training materials and session recordings.

  • Performed parallel run validation to ensure zero invoice loss at go-live.

Risk Mitigation Strategy

Data Migration

  • Backlog clearance
  • Historical data preservation
  • Parallel validation

Vendor Readiness

  • Pilot with 50 vendors
  • Dedicated training sessions
  • 24/7 support during cutover

System Resilience

  • GCP cloud infrastructure
  • India data residency
  • Automated backup/DR

The Results: From Weeks to Days

MYND's Automation unlocked speed, accuracy and control - setting a new benchmark for finance operations

How Invoices were Processed After Automation

Invoice Processing Time
1 Days
Reduction in Vendor Query
4 %
Time Saved
1 %
MSME Compliance achieved
2 %

Ready to Transform Your Finance Operations?

Start Your Transformation Journey

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ABOUT MYND

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Contact US

Saurav Wadhwa

Co-founder & CEO

Saurav Wadhwa is the Co-founder and CEO of MYND Integrated Solutions. Saurav spearheads the company’s strategic vision—identifying new market opportunities, unfolding product and service catalogues, and driving business expansion across multiple geographies and functions. Saurav brings expertise in business process enablement and is a seasoned expert with over two decades of experience establishing and scaling Shared Services, Process Transformation, and Automation.

Saurav’s leadership and strategy expertise are backed by extensive hands-on involvement in Finance and HR Automation, People and Business Management and Client Relationship Management. Over his career, he has played a pivotal role in accelerating the growth of more than 800 businesses across diverse industries, leveraging innovative automation solutions to streamline operations and reduce costs.

Before becoming CEO, Saurav spent nearly a decade at MYND focusing on finance and accounting outsourcing. His background includes proficiency in major ERP systems like SAP, Oracle, and Great Plains, and he has a proven track record of optimizing global finance operations for domestic and multinational corporations.

Under Saurav’s leadership, MYND Integrated Solutions maintains a forward-thinking culture—prioritizing continuous learning, fostering ethical practices, and embracing next-generation technologies such as RPA and AI-driven analytics. He is committed to strategic partnerships, long-term business development, and stakeholder transparency, ensuring that MYND remains at the forefront of the BPM industry.

A firm believer that “Leadership and Learning are indispensable to each other,” Saurav consistently seeks new ways to evolve MYND’s capabilities and empower clients with best-in-class business process solutions.

Vivek Misra

Founder & Group MD

Vivek is the founder of MYND Integrated Solutions. He is a successful entrepreneur with a strong background in Accounts and Finance. An alumnus of Modern School and Delhi University, Vivek has also undertaken prestigious courses on accountancy with Becker and Business 360 management course with Columbia Business School, US.

Vivek is currently the Founder & Group MD of MYND Integrated Solutions. With over 22 years of experience setting up shared service centres and serving leading companies in the Manufacturing, Services, Retail and Telecom industries, his strong industry focus and client relationships have quickly enabled MYND to build credibility with 500+ clients. MYND has developed a niche in Shared services in India’s Finance and Accounting (FAO) and Human Resources (HR). MYND has also taken Solutions and services to the international space, offering multi-country services on a single platform under his leadership. Vivek has been instrumental in fostering mutually beneficial partnerships with global service providers, immensely benefiting MYND.

Mynd also forayed into a niche Fintech space with the setup of the M1xchange under the auspices of the RBI licence granted to only 3 companies across India. The exchange is changing the traditional field of bill discounting by bringing the entire process online along with the participation of banks through online auctioning.

Sundeep Mohindru

Founder Director

Sundeep initiated Mynd with a small team of just five people in 2002 and has been instrumental in steering it to evolve into a knowledge management company. He has brought about substantial improvements in growth, profitability, and performance, which has helped Mynd achieve remarkable customer, employee and stakeholder satisfaction. He has been involved in creating specialized service delivery models suitable for diverse client needs and has always created a new benchmark for Mynd and its team. Under his leadership, Mynd has developed niche products and implemented them on an all India scale for superior services. Mynd has been servicing a large number of multinational companies in India through its on-shore and off-shore model.

TReDS (Trade Receivable Discounting System) has been nurtured from a concept stage by Sundeep and the Mynd team. M1xchange, Mynd Online National Exchange for Receivables was successfully launched on April 7th, 2017. While spearheading the project, Sundeep and his team have built up the TReDS platform to meet RBI guidelines and enhance the transparency for all stakeholders. This platform and related service has the capability of transforming the way the receivable finance and other supply chain finance solutions are operating currently.

Sundeep is currently focused on providing strategic direction to the company and is working towards achieving high growth for Mynd, which will help in creating the products as per customer needs and increase its top line while maintaining the bottom line. He directly involves, develops, nurtures and manages all key client relationships of Mynd. He has also successfully acquired numerous preferred partners to support Mynd’s technology-based endeavors and scale up its business.

Sundeep has been the on the Board of Directors for many renowned companies. He has played a key role in planning the entry strategy and has set up subsidiaries for many multinational companies in India. In his leadership, Mynd has seen consistent growth at the rate of 20+ % CAGR from the year 2009 onwards. This was primarily because of investing into technology and bringing platform based offering in Accounting and HR domain for the customers.