Technology & Distribution | Asia-Pacific

Client Case Study

Reimagining Finance Operations for an Asia-Pacific Technology & Distribution Leader

Delivering 40% cost savings with automation, centralization, and faster vendor payments across a multi-country finance operation.

Technology at Work: MYNDAPX

Transformation at a Glance

Key outcomes delivered through partnership

40% Cost Saving at TCO Level

30K+ AP & AR Transactions Monthly

6+ Years Running Partnership

6Wks Transition & Go Live

Client Profile

From Fragmented to Future-Ready: AP & AR Made Simple

A leading global IT and distribution company with a strong presence across Asia-Pacific, managing 30,000+ monthly finance transactions across 30 locations. The company needed a streamlined, scalable model to bring consistency, cost efficiency, and control to its finance operations.

Operating in the fast-moving technology distribution sector requires exceptional financial agility. With products flowing across borders, multiple vendor relationships to manage, and complex multi-currency transactions, the finance function becomes a critical enabler of business success—or a significant bottleneck when processes aren't optimized.

Engagement Snapshot

Industry: Technology & IT Distribution
Geography: Asia-Pacific (India, MEA, Singapore)
Transaction Volume: 30,000+ monthly AP & AR transactions
Operational Footprint: 30 locations consolidated
Services: Accounts Payable, Accounts Receivable, Vendor Management
Technology: MYNDAPX Platform with ERP Integration

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The Challenge

Key Challenges in Managing Finance across Borders

The Hidden Cost of Growth: When Scale Becomes Your Biggest Challenge

For enterprises expanding across multiple regions, operational complexity often grows faster than revenue. What starts as manageable processes quickly becomes a maze of inefficiencies that drain resources and stifle competitive advantage.

Semi-Centralization Challenges

Finance processes scattered across regions, creating high costs and reporting inconsistencies. Each regional team operated with different tools, timelines, and reporting formats—making consolidated visibility nearly impossible.

Zero Process Standardization

Each location operated differently, making governance impossible and increasing compliance risks. Without standard operating procedures, audit trails were inconsistent and regulatory compliance became a constant concern.

Vendor Payment Delays

Manual workflows caused payment delays, straining supplier relationships and disrupting operations. Late payments resulted in lost early payment discounts and damaged the company's reputation with key vendors.

Management Visibility Gap

Weak MIS framework left leadership without timely insights for critical decision-making. Month-end closes were delayed, and real-time visibility into cash positions and payables aging was virtually non-existent.

Why this matters for similar enterprises

Multi-location finance operations face a critical inflection point as they scale. What starts as manageable regional variations quickly becomes an operational challenge when multiplied across dozens of locations and thousands of transactions.

The cost of fragmented processes doesn't just impact the bottom line—it creates systemic risks that compound over time. Without standardization and centralized visibility, growing enterprises find themselves trapped between the need for local flexibility and corporate control, often sacrificing both efficiency and compliance in the process. Organizations managing finance operations across multiple geographies increasingly recognize that transformation isn't optional—it's essential for sustainable growth.

Our Solution

Centralized Excellence, Powered by Automation

From vendor portals to ERP integration, every piece of finance was streamlined for speed and accuracy.

We designed a comprehensive transformation program that addressed both immediate operational pain points and long-term scalability requirements—creating a foundation for sustainable growth.

MYNDAPX Vendor Portal

We deployed our MYNDAPX platform enabling vendor self-service, on-time invoice tracking, and automated exception handling. Vendors gained real-time visibility into payment status, reducing inquiry calls by over 70% and improving overall supplier satisfaction.

Cross-Functional Teams

We consolidated all 30 locations under one unified Shared Services Center (SSC) with standardized workflows and controls. A dedicated team of 80+ professionals now manages end-to-end accounts payable and receivable operations with consistent quality standards.

Automation at the Core

We seamlessly integrated our BPM tools for automated data flows with the existing ERP systems. Intelligent document processing, automated three-way matching, and workflow automation eliminated manual touchpoints and reduced processing errors significantly.

Platform-led Service Delivery

The client retained strategic oversight while we managed complete operational delivery through a dedicated SSC team. This partnership model allowed client leadership to focus on business growth while we handled the complexity of day-to-day finance operations.

Implementation Strategy

Phased Implementation Strategy

A carefully orchestrated transformation journey designed to minimize disruption while maximizing value at each stage—delivering measurable results from week one.

Phase 1

Pan-India Operations

10-week transformation – Core finance processes transitioned to new shared services model across India.

5-week parallel run – Ensured stability and accuracy with zero disruption to ongoing business operations. This careful approach validated all processes before full cutover.

Phase 2

ERP–BPM Integration and Automation

Deep technology integration – MYNDAPX seamlessly connected with client's ERP systems for straight-through processing.

Automated workflows – Real-time visibility and automated processes replaced manual intervention, enabling touchless processing for standard transactions.

Phase 3

Regional Expansion to MEA and Singapore

Multi-country scaling – Operations expanded to Middle East & Africa (MEA) and Singapore markets using the proven playbook from Phase 1.

Unified finance backbone – Created cross-border compliance capabilities while maintaining high efficiency standards across all geographies.

Throughout all three phases, the client retained strategic control and governance, while our dedicated SSC team (enabled with technology) handled complete day-to-day operational delivery, ensuring a smooth transition and sustainable success.

Business Impact

Turning Inefficiency into Excellence

Our Centralized Model Cut Costs by 40%

Cost Optimization

Dramatic reduction in total operational expenses through intelligent consolidation and automation across all locations.

Process Acceleration

Streamlined invoice workflows and digital e-library transformed processing speed across all transactions.

Vendor Excellence

Enhanced supplier relationships through timely payments, transparency, and self-service portal access.

Rapid Value Delivery

Performance improvements visible across all key operational metrics within weeks of deployment.

Numbers that Made the Difference

Measurable outcomes that demonstrate the power of transformation

40% Cost Saving at TCO Level

30K+ AP & AR Transactions

6+ Years Running Partnership

6Wks Transition & Go Live

Technology Stack

Platform

MYNDAPX for workflow automation and vendor management—our intelligent accounts payable platform.
Integration

Seamless ERP connectivity with real-time data synchronization across all business systems.
Controls

Comprehensive SLAs, KPIs, and system controls implementation ensuring governance and compliance.

Current Scale

80+ Person SSC team managing complete Asia Pacific finance operations

30K+ Monthly transactions processed with consistent accuracy

3 Country footprint serving diverse regulatory and operational requirements

Key Learnings

What Led Us to Success?

The transformation succeeded because of a combination of factors that aligned client expectations with execution excellence—creating a sustainable model for long-term partnership.

Speed to Value

From contract signature to full operational delivery in just 15 weeks, with measurable improvements visible within 6 weeks. This rapid time-to-value demonstrated immediate ROI and built confidence for subsequent phases.

Technology Leadership

MYNDAPX provided the intelligent automation foundation needed for scale and efficiency. The platform's flexibility allowed customization to specific client requirements while maintaining standardized core processes.

Partnership Approach

Complete operational ownership by MYND allowed client leadership to focus on strategic governance and business growth. Regular governance reviews and transparent reporting maintained alignment throughout the engagement.

Sustainable Results

Built-in scalability and standardization ensure continued performance as business grows across new markets and geographies. The framework established in Phase 1 became a repeatable playbook for regional expansion.

Your Transformation Starts Here

Explore What This Could Look Like for You

Grow Globally, Operate Confidently

Whether you're managing finance operations across multiple locations, struggling with process standardization, or looking to reduce costs through intelligent automation—MYND can help you build a scalable, efficient finance function. Let's explore how we can transform your back-office operations.

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