Automating Accounts Payable for a leading Consumer Products Company
18 locations • 16,000 AP transactions / month • 8-week go-live • MYNDAPX
AP Transformation: Centralised, Compliant & Cost-Efficient
How a multi-location enterprise centralized Accounts Payables, met 15-day priority-vendor rules, and realized material TCO savings with a
shared services model and MYNDAPX.
A leading consumer products company in India partnered with MYND to modernize Accounts Payable Outsourcing. The engagement centralized AP work spread across 18 locations, ensured compliance with the Government of India’s 15-day payment window for privileged vendors, and moved from people-heavy processing to a technology-enabled shared services model.
The Challenges: What Held Them Back
The client faced fragmented AP operations across multiple locations, manual invoice handling, and tight payment SLAs that increased costs and compliance risk.
Decentralised Operations
Invoice processing was scattered across 18 locations, leading to duplication, inefficiency, and high people costs.
Strict Payment SLAs
Government-mandated 15-day payment timelines for key vendors created constant pressure and compliance risk.
Manual Verifications
Transport invoices and PO matching were handled manually, slowing down approvals and increasing errors.
Tight Transition Window
The client required full transition and go-live of the centralised AP process within just 8 weeks.
Our Strategic Approach
The Solution: A Smarter Way Forward
MYND’s approach — People, Process & Platform
Digitisation & Vendor Portal
Rolled out MYNDAPX Lite to capture invoices, route approvals, and surface auto-alerts for exceptions.
Centralised SSC (Gurgaon)
Consolidated AP processing to a dedicated centre to standardise tasks and controls.
Hybrid Mailroom & Capture Points
Set up mailrooms and special invoice desks at six key locations to ensure clean intake and fast validation..
PO Reconfiguration
Reorganized PO creation into clustered teams (engineering + vendor relations) for timely POs and smoother vendor interactions.
Transport Invoice SME
Deployed specialists to validate transport invoices and handle complex reconciliations.
Governance & SLA Enforcement
Implemented strict service SLAs, SOX controls and a knowledge-management practices.
Tech & ERP Integration
ERP: SAP
Platform: MYNDAPX
(workflow, vendor portal, alerts).
Integration was implemented between SAP and MYNDAPX for seamless data flows.
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Implementation Timeline
Fast, Phased Rollout — 8 weeks Go-Live
Weeks 1–2
Project onboarding, stakeholder alignment and mailroom setup.
Weeks 3–4
Technology configuration (MYNDAPX Lite), PO team reconfiguration and pilot at key locations.
Weeks 5–6
Central SSC ramp-up, transport invoice SME onboarding and SOP finalisation.
Weeks 7–8
End-to-end user acceptance, SLA validation and full cut-over to the SSC.
Vendor portal went live within three months of project kick-off for full vendor self-service.
Delivery footprint
Team
26 FTEs (average tenure 3+ years) — dedicated transition and SME resources
Scope
Accounts Payable, Payments, Vendor Reconciliation, PO Creation.
Compliance
SLA met; SOX controls implemented; multi-state tax handling in scope.
Ready to Fix Your Petty Cash & Payables Operations Now?
