Automating Accounts Payable for a Leading Consumer Products Company
How a multi-location enterprise centralized Accounts Payables, met Government of India's 15-day priority-vendor payment rules, and realized material TCO savings with a shared services model and MYNDAPX.
MYNDAPX Technology at Work
Transformation Summary
A leading consumer products company in India partnered with MYND to modernize their Accounts Payable operations. The engagement centralized AP work spread across 18 locations, ensured compliance with statutory payment windows, and moved from people-heavy processing to a technology-enabled shared services model.
What Held Them Back
The client faced fragmented AP operations across multiple locations, manual invoice handling, and tight payment SLAs that increased costs and compliance risk.
Decentralised Operations
Invoice processing was scattered across 18 locations, leading to duplication, inefficiency, and high people costs. Each location maintained its own processes, making standardization nearly impossible and creating significant overhead in managing vendor relationships.
Strict Payment SLAs
Government-mandated 15-day payment timelines for key vendors created constant pressure and compliance risk. Missing these windows could result in penalties, damaged vendor relationships, and potential supply chain disruptions for this consumer products company.
Manual Verifications
Transport invoices and PO matching were handled manually, slowing down approvals and increasing errors. The lack of automation meant finance teams spent excessive time on repetitive tasks rather than strategic analysis and vendor management.
Tight Transition Window
The client required full transition and go-live of the centralised AP process within just 8 weeks. This aggressive timeline demanded meticulous planning, experienced transition teams, and proven methodology to avoid business disruption.
Objectives That Guided the Transformation
MYND's approach focused on four key objectives designed to deliver measurable outcomes while minimizing business disruption during the transition.
Centralise Invoice Processing
Consolidate invoice processing from 18 locations into a single Shared Service Centre for standardized operations and improved control.
Meet Strict Payment SLAs
Ensure on-time payments within Government of India's 15-day window for privileged vendors and maintain regulatory compliance.
Automate Workflows
Deploy vendor self-service portal and intelligent automation for faster turnaround and reduced manual intervention.
Reduce Operating Costs
Lower total cost of ownership and convert fixed costs to a variable model aligned with transaction volumes.
Fast, Phased Rollout — 8 Weeks to Go-Live
MYND's proven transition methodology enabled a rapid yet controlled implementation, moving from kickoff to full operations in just 8 weeks without disrupting ongoing business operations.
Foundation & Setup
Project onboarding, stakeholder alignment, process documentation, and mailroom setup at key locations.
Technology & Pilot
MYNDAPX Lite configuration, PO team reconfiguration, and pilot launch at key locations for validation.
SSC Ramp-Up
Central SSC team onboarding, transport invoice SME deployment, and SOP finalisation across all processes.
Go-Live & Cutover
End-to-end user acceptance testing, SLA validation, and full cut-over to the centralised SSC model.
Vendor Portal Launch: The self-service vendor portal went live within three months of project kick-off, enabling vendors to submit invoices, track payment status, and manage their own data directly.
Comprehensive Engagement Details
A dedicated team with deep domain expertise delivered end-to-end AP transformation with robust governance and compliance frameworks.
Team
Scope
- Accounts Payable Processing
- Payment Execution & Scheduling
- Vendor Reconciliation
- PO Creation & Management
- Transport Invoice Validation
- Exception Handling & Resolution
Compliance
- SLA Met: 15-day payment window
- SOX Controls Implemented
- Multi-State Tax Handling
- Vendor Compliance Management
- Audit Trail & Documentation
- GST Reconciliation Support
Accounts Payable Challenges in Consumer Products
Consumer products companies in India face unique accounts payable challenges driven by multi-location operations, complex supply chains, and stringent regulatory requirements. With manufacturing units, warehouses, and distribution centres spread across the country, invoice processing often becomes fragmented and inefficient.
The Government of India's mandate for timely vendor payments — particularly the 15-day window for MSME and privileged vendors — adds compliance pressure that manual processes struggle to meet consistently. Companies processing thousands of invoices monthly across multiple locations face significant risks: delayed payments, duplicate processing, missed early payment discounts, and strained vendor relationships.
"Centralizing AP operations isn't just about cost savings — it's about creating a compliant, transparent process that strengthens vendor relationships and frees finance teams for strategic work."
Invoice Volume
Consumer products companies typically process 10,000-50,000+ invoices monthly across locations
Payment Pressure
15-day statutory window for MSME vendors under MSMED Act
Geographic Spread
Multi-state operations create tax complexity and compliance challenges
Vendor Diversity
Hundreds of vendors from raw materials to logistics and services
Ready to Transform Your Accounts Payable Operations?
Talk to an Accounts Payable specialist and discover how MYND can help you centralize operations, automate workflows, and achieve measurable cost savings — just like we did for this consumer products leader.
