Transforming HR Operations for India's Leading Security Services Provider
How MYND Centralized and Automated Payroll & Compliance for 100,000+ Employees Across 20,000 Sites
Industry: Security Services | Workforce: 100,000+ in India | Footprint: 20,000+ sites | Branches: 150
Our client, one of the largest global security services providers, manages a workforce of over 100,000 employees across India. With operations spanning 150 branches and service delivery to more than 20,000 customer sites nationwide, they faced the complex challenge of managing decentralized HR operations at massive scale.
This is their Transformation Story...
The Challenge: Managing Complexity at Scale
When Manual Processes Meet Enterprise Scale
Operating across 150 branches, our client's HR operations had become a labyrinth of manual processes and decentralized systems. Each branch independently managed payroll, labor compliance, and client billing—creating a perfect storm of operational inefficiencies.
Fragmented HR Operations
Managing payroll and compliance across 150+ decentralized branches created inconsistency and inefficiency in HR operations.
Compliance Burden
Meeting payroll and labour law obligations while also billing clients accurately was complex and highly error-prone.
Manual Dependence
Over-reliance on manual processes led to high risks of errors, delays, and data discrepancies.
Error & Leakage
Limited checks and weak internal controls increased the possibility of financial leakages and non-compliance.
People Dependency
Critical processes were dependent on individual employees, raising risks of continuity gaps and inefficiencies.
No Standardization
Absence of uniform policies and practices across branches resulted in inconsistencies and lack of operational transparency.
The MYND Solution: Centralization Through Automation
From Fragmented Processes to a Unified HR Automated Ecosystem
MYND designed and implemented a comprehensive transformation strategy that revolutionized how our client manages their vast workforce.
The Impact: Measurable Transformation
From Operational Burden to Strategic Advantage
Operational Excellence
Financial Performance
Timely Billing
Accurate client billing completed by the 10th of each month
Improved Cash Flow
Faster AR collections through timely, error-free billing
Variable Cost Model
Shifted from fixed to flexible cost structure, improving financial agility
Strategic Advantages
Enhanced Visibility
Real-time dashboards and online reporting for instant insights
Scalability
Built-in capacity to grow without proportional increase in resources
Compliance Confidence
Automated compliance reporting ensuring regulatory adherence across all sites
The Bottom Line
This transformation represents more than just operational improvement—it’s a complete reimagination of how large-scale HR operations can function in the security services industry. By partnering with MYND Solutions, our client transformed their biggest operational challenge into a competitive advantage.
Lean, automated, and highly efficient
Reduces Costs
Enables Growth
Fully Compliant
Get Started with MYND
