From Manual to Digital: Automating Multi-Country Finance Operations for Global Manufacturer
How MYND's Shared Service Center Solution Streamlined 12,000+ Monthly Transactions Across Multiple Countries
Success Story Overview
When operational pressures mounted and manual processes became bottlenecks, a leading global compressor manufacturer partnered with MYND to revolutionize their finance operations.
This comprehensive case study chronicles the strategic transformation of AP & AR processes across multiple countries, showcasing how intelligent automation and centralized excellence delivered measurable business impact. Explore the complete journey from challenge identification to sustainable success.
Key Metrics
Here’s how MYND stepped in and turned their AP process into a benchmark of efficiency and compliance.
The Challenge: Industry Under Pressure
Manufacturing faced rising cost pressures, handling 12,000+ monthly transactions across countries to rethink their operational strategies and seek immediate efficiency improvements.
Fragmented Regional Operations
Multiple regional teams handling AP/AR independently created process inconsistencies and operational blind spots
Manual Transaction Processing
Paper-based invoice handling and approval workflows consumed excessive time and resources across all locations
Unpredictable Workload Management
Transaction volumes fluctuated significantly, making resource planning challenging and cost management ineffective
Legacy System Dependencies
Outdated technology infrastructure limited automation capabilities and real-time visibility across operations.
Compliance Complexity
Multi-country operations required adherence to diverse regulatory requirements without centralized oversight mechanisms.
Accelerated Implementation Pressure
Business urgency demanded complete transformation within a challenging 10-week timeline without operational disruption
Our Strategic Solution: Centralized Excellence
MYND designed a comprehensive Shared Service Center solution leveraging consolidation and advanced BPM technology to transform their operations
Centralized Shared Service Center
• Consolidated multi-country operations under one roof
• Standardized processes across all regions

Automation with MYNDAPX
• Introduced intelligent workflow automation
• Eliminated manual touchpoints

Variable Cost Model
• Flexible scaling capabilities
• Pay-as-you-grow approach

Multi-Language Support
• Deployed language experts: Hindi, English, Spanish
• Seamless global communication

Process Reengineering
• Streamlined workflows
• Eliminated non-value-added activities

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MYND's Solution: Building Tomorrow's Infrastructure Today
The way we manage HR has transformed dramatically over two decades. Understanding this evolution helps identify where your organization stands today.
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Phase 1
2012 | India Rollout
Foundation
• 10-week rapid deployment across PAN India
• Centralized team setup with structured training
• Standardized core processes to enable scale
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Phase 2
2017 | European Expansion
Expansion
• Extended operations to multiple European countries
• Introduced multi-currency and taxation compliance
• Built multilingual support framework for local adaptation
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Ongoing Excellence
Stability
• Continuous process optimization for efficiency gains
• Over 7+ years of reliable, uninterrupted service delivery
• Strengthened governance and compliance monitoring
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Phase 1
2012 | India Rollout
Foundation
-• 10-week rapid deployment across PAN India
• Centralized team setup with structured training
• Standardized core processes to enable scale -
Phase 2
2017 | European Expansion
Expansion
• Extended operations to multiple European countries
• Introduced multi-currency and taxation compliance
• Built multilingual support framework for local adaptation -
Ongoing Excellence
Stability
Integrated Business Support
• Continuous process optimization for efficiency gains
• Over 7+ years of reliable, uninterrupted service delivery
• Strengthened governance and compliance monitoring
Transformational Results Delivered
The partnership delivered exceptional value through measurable improvements across all key performance indicators
Operational Excellence
Process Standardization
• Uniform procedures across all regions
• Consistent quality delivery
Enhanced Visibility & Control
• Automated MIS system implementation
• Real-time reporting and analytics
Faster Processing Times
• E-library implementation
• Online approval workflows
Financial & Cost Optimization
30% Total Cost Reduction
• Achieved through centralization and automation
• Converted fixed costs to variable model
Reduced Regional Workforce
• Eliminated Regional Account Officers
• Reduced ERP license costs
Explore What This Could Look Like for You