MYND Group Logo
Contact us

Simplifying Accounts Payable Operations for a Leading Quick Service Restaurant Chain

Shared Service Center (SSC) Setup for Invoice Processing & Financial Controls across 150+ Outlets

A Case Study on setting up Shared Service Center across India

CLIENT OVERVIEW

A famous quick-service restaurant chain had built a strong presence across India with over 150 outlets serving 1000+ customers daily. As they expanded from metros to tier-2 cities, they faced financial operations challenges that were pulling focus from what mattered most i.e. delivering great food experiences.

The company needed a partner who could understand the unique financial dynamics of multi- location food service businesses, from managing vendor relationships across diverse supply chains to handling on-time expense tracking and maintaining a strict validation system.

The Challenges

Four major problems creating payment delays and operational slow-down

Vendor Payment Delays

Managing 4500+ monthly invoices from suppliers, distributors, and service providers across 150+ locations created delays, straining relationships with vendors who kept the operations running.

Duplicate Payment Risks

Without centralized validation, the same invoice would get entered multiple times across different teams, leading to duplicate payments and month-end reconciliation.

Petty Cash Management Gaps

Store-level cash expenses - from local repairs to daily operational needs lacked proper tracking systems, making it impossible to get accurate spending visibility or control costs effectively.

Manual Validation Burden

Every utility bill and vendor invoice required manual checking by finance teams, consuming hours of productive time that could be spent on value-adding financial planning and analysis.

MYND's Accounts Payable Automation Solution

End-to-end invoice management and expense tracking across all store locations

We implemented a comprehensive automation platform that addressed both centralized invoice processing and decentralized store operations. Our approach started with understanding their unique payment workflows, vendor ecosystem, and operational requirements across different outlet formats.

Phase 1

  • MYNDAPX deployment for automated invoice booking

  • Vendor master data consolidation.

  • Integration with existing accounting systems.

Phase 2

  • SpendX implementation for petty cash management.

  • Store team training and onboarding.

  • Three-way validation system activation.

Phase 3

  • On-time expense monitoring dashboards

  • Automated payment processing workflows.

  • Monthly reconciliation automation.

TECHNOLOGY USED IN TRANSFORMATION

The MYND product suite powered the digital transformation — combining SpendX for disciplined expense control and APX for touchless accounts-payable. Below are the core capabilities used in the QSR transformation.

MYND SpendX

  • Mobile-first expense capture with receipt imaging & OCR
  • UPI-backed centralized wallet & virtual fund allocation
  • Automated policy checks, GL mapping & realtime reconciliations

MYND APX

  • AI-driven invoice recognition & 3-way matching for higher accuracy
  • Vendor self-service portal and digital KYC
  • Touchless approvals, ERP integration & real-time payment status

Our Service Portfolio

Everything your multi-location business needs..

Invoice Processing

  • Automated vendor invoice booking
  • Utility bill validation and processing
  • Purchase order matching and reconciliation
  • Payment scheduling and tracking

Expense Management

  • Store-level petty cash tracking
  • On-time expense visibility
  • Category-wise spending analysis
  • Cash replenishment triggers

Financial Reporting

  • Three-way invoice validation (2-way & 3-way)
  • Duplicate payment prevention
  • Cross-location spending reports
  • Vendor payment analytics

Results That Drive Business Forward

Payment Accuracy
Zero Duplicate Payments

 

Automated validation catching errors before processing
Vendor Satisfaction
On-Time Payment Processing

 

Improved supplier relationships and terms
Operational Efficiency
4500+ Monthly Invoices Processed

 

Finance team focusing on value adding work
Financial Visibility
On-Time Expense Tracking

 

Complete transparency across all 150+ stores
Cost Control
Automated Petty Cash Management

 

Better spending insights and controls

Why Multi-Location Businesses Choose Payable Automation

Advantages of partnering with finance operations Experts

Restaurant chains and retail businesses face multiple financial challenges that traditional accounting setups struggle to handle. From managing hundreds of vendor relationships to tracking cash expenses across multiple locations, specialized automation becomes essential as you scale.

Operational Focus

Vendor Management

Scalable Systems

Financial Control

Ready to Scale Your Payment Operations?

Whether you're managing 50 stores or 500, our payable automation platform helps you process invoices faster, track expenses better, and pay vendors on time — so you can focus on growing your business.

Talk to Our Team About Your Requirements

Ready to Transform Your Finance Operations?

Start Your Transformation Journey

Let’s Talk →

How can we help you today?

Please select an enquiry type
Please describe your enquiry (10-500 characters)

Thank you for sharing your enquiry.

Before we send your message to our team, please tell us a bit about yourself.

Please enter your name (4-40 characters)
Please enter your company name

One last thing, what is your preferred way for us to contact you?

Please enter valid mobile number
Please enter valid email
Please select preferred contact method

F&A Solutions

HR Solutions

Staffing

International

Finance Automation

HR Automation

ABOUT MYND

MYND Group Alternate Logo
  • MYND Integrated Solutions Pvt. Ltd.
  • Reach Comercia Corporate Tower, 3rd Floor, Sector-68, Sohna Road, Gurugram, Haryana – 122101

© 2025 MYND Integrated Solutions Pvt. Ltd. | All Rights Reserved.

Contact US

Saurav Wadhwa

Co-founder & CEO

Saurav Wadhwa is the Co-founder and CEO of MYND Integrated Solutions. Saurav spearheads the company’s strategic vision—identifying new market opportunities, unfolding product and service catalogues, and driving business expansion across multiple geographies and functions. Saurav brings expertise in business process enablement and is a seasoned expert with over two decades of experience establishing and scaling Shared Services, Process Transformation, and Automation.

Saurav’s leadership and strategy expertise are backed by extensive hands-on involvement in Finance and HR Automation, People and Business Management and Client Relationship Management. Over his career, he has played a pivotal role in accelerating the growth of more than 800 businesses across diverse industries, leveraging innovative automation solutions to streamline operations and reduce costs.

Before becoming CEO, Saurav spent nearly a decade at MYND focusing on finance and accounting outsourcing. His background includes proficiency in major ERP systems like SAP, Oracle, and Great Plains, and he has a proven track record of optimizing global finance operations for domestic and multinational corporations.

Under Saurav’s leadership, MYND Integrated Solutions maintains a forward-thinking culture—prioritizing continuous learning, fostering ethical practices, and embracing next-generation technologies such as RPA and AI-driven analytics. He is committed to strategic partnerships, long-term business development, and stakeholder transparency, ensuring that MYND remains at the forefront of the BPM industry.

A firm believer that “Leadership and Learning are indispensable to each other,” Saurav consistently seeks new ways to evolve MYND’s capabilities and empower clients with best-in-class business process solutions.

Vivek Misra

Founder & Group MD

Vivek is the founder of MYND Integrated Solutions. He is a successful entrepreneur with a strong background in Accounts and Finance. An alumnus of Modern School and Delhi University, Vivek has also undertaken prestigious courses on accountancy with Becker and Business 360 management course with Columbia Business School, US.

Vivek is currently the Founder & Group MD of MYND Integrated Solutions. With over 22 years of experience setting up shared service centres and serving leading companies in the Manufacturing, Services, Retail and Telecom industries, his strong industry focus and client relationships have quickly enabled MYND to build credibility with 500+ clients. MYND has developed a niche in Shared services in India’s Finance and Accounting (FAO) and Human Resources (HR). MYND has also taken Solutions and services to the international space, offering multi-country services on a single platform under his leadership. Vivek has been instrumental in fostering mutually beneficial partnerships with global service providers, immensely benefiting MYND.

Mynd also forayed into a niche Fintech space with the setup of the M1xchange under the auspices of the RBI licence granted to only 3 companies across India. The exchange is changing the traditional field of bill discounting by bringing the entire process online along with the participation of banks through online auctioning.

Sundeep Mohindru

Founder Director

Sundeep initiated Mynd with a small team of just five people in 2002 and has been instrumental in steering it to evolve into a knowledge management company. He has brought about substantial improvements in growth, profitability, and performance, which has helped Mynd achieve remarkable customer, employee and stakeholder satisfaction. He has been involved in creating specialized service delivery models suitable for diverse client needs and has always created a new benchmark for Mynd and its team. Under his leadership, Mynd has developed niche products and implemented them on an all India scale for superior services. Mynd has been servicing a large number of multinational companies in India through its on-shore and off-shore model.

TReDS (Trade Receivable Discounting System) has been nurtured from a concept stage by Sundeep and the Mynd team. M1xchange, Mynd Online National Exchange for Receivables was successfully launched on April 7th, 2017. While spearheading the project, Sundeep and his team have built up the TReDS platform to meet RBI guidelines and enhance the transparency for all stakeholders. This platform and related service has the capability of transforming the way the receivable finance and other supply chain finance solutions are operating currently.

Sundeep is currently focused on providing strategic direction to the company and is working towards achieving high growth for Mynd, which will help in creating the products as per customer needs and increase its top line while maintaining the bottom line. He directly involves, develops, nurtures and manages all key client relationships of Mynd. He has also successfully acquired numerous preferred partners to support Mynd’s technology-based endeavors and scale up its business.

Sundeep has been the on the Board of Directors for many renowned companies. He has played a key role in planning the entry strategy and has set up subsidiaries for many multinational companies in India. In his leadership, Mynd has seen consistent growth at the rate of 20+ % CAGR from the year 2009 onwards. This was primarily because of investing into technology and bringing platform based offering in Accounting and HR domain for the customers.