MYND Group Logo
Contact us

The Partnership That Redefined Scale: Automating High-Volume Operations

From 200 to 2,000+ Stores:
How One Omnichannel Retailer Achieved 10X Growth with MYND

10 years. 10X growth. 99% SLA compliance.

This is their Transformation Story...

When a fast-growing omnichannel retailer approached us in 2015, they had 200 stores and a vision. Today, they operate 2,000+ outlets across India, processing 15,000+ transactions monthly with operational excellence that sets industry benchmarks.

The Challenge: When Growth Becomes the Problem

Starting Point (2015)

The benefits of Integrated HR extend far beyond the HR department. Here's what business leaders experience:

Retail Stores
0
Factory
0
Corporate Office
0
Time Spent on Transactions
~ 0 %

The Breaking Point

Success was becoming their biggest challenge. Rapid expansion meant:

Invoice processing delays

manual transactions instead of strategy

No scalable back-end structure

Zero automation

"Our industry has completely changed. We needed to digitally transform our F&A approach from payables to receivables to achieve sustained growth."
- Manager Finance

MYND's Solution: Building Tomorrow's Infrastructure Today

The way we manage HR has transformed dramatically over two decades. Understanding this evolution helps identify where your organization stands today.

  • Phase 1

    Establishing the Foundation

    Shared Service Center (SSC) Setup

    - End-to-end transaction management under SLA framework
    - Virtual Help Desk (VHD) for real-time query resolution
    - Proximity support ensuring seamless operations

  • Phase 2

    Technology That Transforms

    MYNDAPX Automation Platform

    - Automated accounts payable and vendor management
    - Master Data Management (MDM) across all locations
    - Intelligent reconciliation for vendors and landlords

  • Phase 3

    Beyond Finance

    Integrated Business Support

    - Payroll processing for 12,000+ employees
    - Active Compliance Tracking (ACT) for 2 factories and 4 offices
    - Flexible staffing solutions for peak periods

  • Phase 1

    Establishing the Foundation

    Shared Service Center (SSC) Setup

    - End-to-end transaction management under SLA framework
    - Virtual Help Desk (VHD) for real-time query resolution
    - Proximity support ensuring seamless operations

  • Phase 2

    Technology That Transforms

    MYNDAPX Automation Platform

    - Automated accounts payable and vendor management
    - Master Data Management (MDM) across all locations
    - Intelligent reconciliation for vendors and landlords

  • Phase 3

    Beyond Finance

    Integrated Business Support

    - Payroll processing for 12,000+ employees
    - Active Compliance Tracking (ACT) for 2 factories and 4 offices
    - Flexible staffing solutions for peak periods

The Numbers That Matter

Operational Excellence Achieved
SLA compliance rate
0 %

Consistent, reliable performance across all functions

Same-day invoice processing
0 %

Through MYNDAPX automation platform

Cost efficiency gains
0 %

Achieved through scalable operations

Business growth supported
0 X

Without proportional cost increases

The Impact: More Than Numbers

Strategic Liberation

Finance teams now focus on growth strategy, not transaction processing. Leaders drive business decisions with real-time insights instead of chasing invoices.

Strategic Liberation- AP Automation Platform

Compliance Confidence

GST reconciliation streamlined. Regulatory requirements met consistently. Audit readiness maintained automatically.

Compliance Confidence—Accounts Payable
Operational Agility—Invoice Process Automation

Operational Agility

ERP changes execute smoothly. New stores onboard seamlessly. Seasonal peaks handle effortlessly.

Scalable Growth- Finance Process Automation

Scalable Growth

Infrastructure that grows with the business, not against it. Every new store strengthens the system rather than straining it.

Why This Story Matters

This transformation proves a fundamental truth: Your back office isn’t a cost center—it’s your growth engine.
In omnichannel retail, operational excellence directly impacts customer experience. Every delayed payment affects inventory. Every payroll error impacts store morale. Every manual process that breaks affects your brand promise.

Partnership, Not Vendor

Technology with Purpose

Industry Expertise

Continuous Innovation

Get Started with MYND

Grow Globally, Operate Confidently

Let’s Talk →

How can we help you today?

Please select an enquiry type
Please describe your enquiry (10-500 characters)

Thank you for sharing your enquiry.

Before we send your message to our team, please tell us a bit about yourself.

Please enter your name (4-40 characters)
Please enter your company name

One last thing, what is your preferred way for us to contact you?

Please enter valid mobile number
Please enter valid email
Please select preferred contact method

F&A Solutions

HR Solutions

Staffing

International

Finance Automation

HR Automation

ABOUT MYND

MYND Group Alternate Logo
  • MYND Integrated Solutions Pvt. Ltd.
  • Reach Comercia Corporate Tower, 3rd Floor, Sector-68, Sohna Road, Gurugram, Haryana – 122101

© 2025 MYND Integrated Solutions Pvt. Ltd. | All Rights Reserved.

Contact US

Saurav Wadhwa

Co-founder & CEO

Saurav Wadhwa is the Co-founder and CEO of MYND Integrated Solutions. Saurav spearheads the company’s strategic vision—identifying new market opportunities, unfolding product and service catalogues, and driving business expansion across multiple geographies and functions. Saurav brings expertise in business process enablement and is a seasoned expert with over two decades of experience establishing and scaling Shared Services, Process Transformation, and Automation.

Saurav’s leadership and strategy expertise are backed by extensive hands-on involvement in Finance and HR Automation, People and Business Management and Client Relationship Management. Over his career, he has played a pivotal role in accelerating the growth of more than 800 businesses across diverse industries, leveraging innovative automation solutions to streamline operations and reduce costs.

Before becoming CEO, Saurav spent nearly a decade at MYND focusing on finance and accounting outsourcing. His background includes proficiency in major ERP systems like SAP, Oracle, and Great Plains, and he has a proven track record of optimizing global finance operations for domestic and multinational corporations.

Under Saurav’s leadership, MYND Integrated Solutions maintains a forward-thinking culture—prioritizing continuous learning, fostering ethical practices, and embracing next-generation technologies such as RPA and AI-driven analytics. He is committed to strategic partnerships, long-term business development, and stakeholder transparency, ensuring that MYND remains at the forefront of the BPM industry.

A firm believer that “Leadership and Learning are indispensable to each other,” Saurav consistently seeks new ways to evolve MYND’s capabilities and empower clients with best-in-class business process solutions.

Vivek Misra

Founder & Group MD

Vivek is the founder of MYND Integrated Solutions. He is a successful entrepreneur with a strong background in Accounts and Finance. An alumnus of Modern School and Delhi University, Vivek has also undertaken prestigious courses on accountancy with Becker and Business 360 management course with Columbia Business School, US.

Vivek is currently the Founder & Group MD of MYND Integrated Solutions. With over 22 years of experience setting up shared service centres and serving leading companies in the Manufacturing, Services, Retail and Telecom industries, his strong industry focus and client relationships have quickly enabled MYND to build credibility with 500+ clients. MYND has developed a niche in Shared services in India’s Finance and Accounting (FAO) and Human Resources (HR). MYND has also taken Solutions and services to the international space, offering multi-country services on a single platform under his leadership. Vivek has been instrumental in fostering mutually beneficial partnerships with global service providers, immensely benefiting MYND.

Mynd also forayed into a niche Fintech space with the setup of the M1xchange under the auspices of the RBI licence granted to only 3 companies across India. The exchange is changing the traditional field of bill discounting by bringing the entire process online along with the participation of banks through online auctioning.

Sundeep Mohindru

Founder Director

Sundeep initiated Mynd with a small team of just five people in 2002 and has been instrumental in steering it to evolve into a knowledge management company. He has brought about substantial improvements in growth, profitability, and performance, which has helped Mynd achieve remarkable customer, employee and stakeholder satisfaction. He has been involved in creating specialized service delivery models suitable for diverse client needs and has always created a new benchmark for Mynd and its team. Under his leadership, Mynd has developed niche products and implemented them on an all India scale for superior services. Mynd has been servicing a large number of multinational companies in India through its on-shore and off-shore model.

TReDS (Trade Receivable Discounting System) has been nurtured from a concept stage by Sundeep and the Mynd team. M1xchange, Mynd Online National Exchange for Receivables was successfully launched on April 7th, 2017. While spearheading the project, Sundeep and his team have built up the TReDS platform to meet RBI guidelines and enhance the transparency for all stakeholders. This platform and related service has the capability of transforming the way the receivable finance and other supply chain finance solutions are operating currently.

Sundeep is currently focused on providing strategic direction to the company and is working towards achieving high growth for Mynd, which will help in creating the products as per customer needs and increase its top line while maintaining the bottom line. He directly involves, develops, nurtures and manages all key client relationships of Mynd. He has also successfully acquired numerous preferred partners to support Mynd’s technology-based endeavors and scale up its business.

Sundeep has been the on the Board of Directors for many renowned companies. He has played a key role in planning the entry strategy and has set up subsidiaries for many multinational companies in India. In his leadership, Mynd has seen consistent growth at the rate of 20+ % CAGR from the year 2009 onwards. This was primarily because of investing into technology and bringing platform based offering in Accounting and HR domain for the customers.