Case Study
Healthcare / Dialysis Services

Digitizing Vendor Invoice Processing for Dialysis Supply Chains through MYNDAPX

How India's leading dialysis service provider transformed their dialysis consumables invoice processing with automated 3-way matching and digital vendor management—achieving 95% faster turnaround and eliminating duplicate payments.

500+ Dialysis Clinics
290+ Cities
5,200+ Team Members

Transformation Results

Key outcomes from dialysis supply chain automation

95% Faster TAT
50% Automation
Zero Duplicate Payments
100% Credit Stop Prevention
Uninterrupted Patient Care
Client Profile

India's Leading Dialysis Service Provider

Our client operates one of India's largest networks of dialysis clinics, delivering specialized renal care to thousands of patients requiring regular hemodialysis treatment.

With operations spanning 500+ clinics across 290+ cities, their dialysis supply chain involves managing thousands of vendor invoices monthly for critical medical consumables—including dialyzers, bloodlines, concentrates, and specialized equipment.

The healthcare sector's stringent quality requirements and the life-critical nature of dialysis supplies make invoice accuracy and timely vendor payments essential for uninterrupted patient care.

Dialysis Service Provider

Healthcare / Renal Care

500+ Dialysis Clinics
290+ Cities Covered
5,200+ Team Members
Pan-India Operations
In-Clinic Dialysis Home-Based Dialysis Mobile Dialysis Renal Care

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The Challenge

Invoice Processing Bottlenecks Threatening Patient Care

Managing dialysis consumables invoice processing across 500+ geographically dispersed clinics created significant operational challenges that risked disrupting critical patient treatments.

Manual 3-Way Matching Errors

Manual 3-way matching of purchase orders, goods receipts, and invoices for dialysis consumables, dialyzers, bloodlines, and medical supplies led to frequent processing errors and reconciliation delays.

Physical Invoice Submission Delays

Physical invoice submission from remote dialysis clinics to headquarters caused significant delays in vendor payments. With clinics spread across 290+ cities, document transit times added weeks to payment cycles.

Disconnected Systems

Purchase orders and goods receipt notes were maintained on clinic management systems without ERP integration. This created data silos, manual reconciliation requirements, and audit trail gaps.

No Standardized Approval Controls

Lack of standardized approval controls increased risk of duplicate payments for critical dialysis supplies. Without automated checks, the same invoice could be processed multiple times across different clinics.

Critical Business Risk

Payment delays caused vendor credit stops that could disrupt dialysis supply chains and impact patient treatment schedules—a risk healthcare organizations cannot afford.

The Solution

MYND APX: Dialysis Supply Chain Automation Platform

We implemented our intelligent accounts payable automation platform to digitize the entire vendor invoice lifecycle—from submission to payment—specifically configured for healthcare supply chain requirements.

End-to-End Invoice Automation for Dialyzer Vendor Management
1

Digital Vendor Portal

Introduced MYND APX vendor portal enabling suppliers to submit invoices digitally against goods receipt notes. Vendors for dialyzers, bloodlines, and medical consumables now upload invoices directly, eliminating physical document transit from remote clinics.

Self-service portal GRN-linked submissions Real-time status tracking
2

Automated Invoice-to-GRN Matching

Automated bloodline supply invoice matching and invoice-to-GRN reconciliation eliminates duplicate processing risk for high-volume dialysis consumables. AI-powered 3-way matching validates purchase orders, goods receipts, and invoices automatically.

3-way auto-matching Duplicate detection Exception flagging
3

Seamless ERP Integration

Integrated invoice workflows with ERP for automatic posting, removing manual data entry. Real-time synchronization ensures clinic management systems and headquarters ERP maintain consistent financial records without reconciliation delays.

Auto-posting to ERP Real-time sync Zero manual entry
4

Digital Approval Hierarchies

Digitized approval hierarchies with role-based controls aligned to clinic procurement policies. Configurable workflows ensure appropriate authorization levels for different invoice amounts and supply categories across all 500+ clinic locations.

Role-based access Multi-level approvals Audit trails

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The Impact

Measurable Results from Dialysis Supply Chain Automation

MYND APX transformed their dialysis consumables invoice processing, delivering quantifiable improvements across vendor relationships, cash flow, and operational continuity.

95% Faster Vendor Payments

Invoice submission and approval turnaround time reduced dramatically, improving supplier relationships critical to dialysis operations.

Zero Duplicate Payments

Automated matching eliminated overpayments and improved cash flow management through intelligent duplicate detection across all clinic locations.

100% Operational Continuity

Timely payments prevented vendor credit stops that could delay critical dialysis supplies and impact patient treatment schedules.

Stronger Vendor Relationships

Faster, predictable payment cycles improved relationships with dialyzer and bloodline suppliers, securing priority allocation during supply shortages and better pricing negotiations.

Uninterrupted Patient Care

By preventing credit stops and supply chain disruptions, the solution ensured patients across 500+ clinics continued receiving life-critical dialysis treatments without interruption.

Ready to Transform Your Accounts Payable?

Whether you're managing dialysis supply chains, retail procurement, or manufacturing vendor invoices—MYND's accounts payable outsourcing and automation solutions can deliver similar results for your organization.