Accounts Payables Automation in Telecom Infrastructure
How a Large Telecom Infrastructure Company Fixed Their Invoice Problem
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A large telecom infrastructure company had a problem. They handle 60% of India's phone calls across 22 telecom circles. But their accounts payable team was drowning in paperwork. Every invoice needed 12 to 24 different checks. All done by hand. The papers kept piling up.
You probably know this feeling...
The Real Problem
What Wasn't Working
While the company was solving communication challenges for millions of Indians. But their own back office? It was stuck in the past.
What Their Day Looked Like? Every morning, the accounts team walked into this:
Mountains of invoices to verify manually
Each vendor type needed different documents
Three levels of approval for every single invoice
Someone had to manually assign work to team members
Tax compliance checks done with calculators and spreadsheets
Hours spent creating reports from scattered data
When business picked up, the system broke down
This caused real damage:
Vendors waited weeks for payment
relationships suffered
Costs kept climbing
more people, more mistakes, more rework
Tax problems multiplied
GST and TDS errors led to endless disputes
Growth became impossible
couldn't handle more invoices without hiring more people
Bottom line: Long payment delays. Huge costs. Angry vendors. Burned-out staff.
MYND's Solution: What We Did Together
When MYND partnered with them, we understood one thing: Behind every invoice is a vendor keeping India's towers running. These aren't just numbers - they're the backbone of communication.
Intelligent Automation (Touchless Invoices)
We set up Touchless Invoices (GenAI based OCR) that reads invoices with ~95% accuracy. It pulls out all the data automatically. Then our Vendor Help Desk team does a quick visual check against the original invoice. No more typing.
No more data entry errors.
Smart Checking System
Our IDP engine learned those ~24 validation checks. It matched everything with the client’s ERP data – 3-way, 4-way matching, all automatic. When something’s wrong, it flags it clearly and tells why.
Their team then decides to accept or reject based on your rules.
Tax Compliance & Auto Pilot
TDS and GST checks happened automatically on every invoice. No more surprises at year-end. No more vendor fights over deductions.
Everything had a clear audit trail.
Integrated with ERP
Approved invoices? Our BOT posts them directly to their ERP system. No manual entry. No mistakes.
Multiple people could work at once without stepping on each other’s toes.
Intelligent Automation (Touchless Invoices)
Dashboards showed where every invoice is among different stages. Spot problems instantly. Track vendor performance.
Make decisions with actual data, not guesswork.
What Changed
Before 6 AM
Hundreds of invoices already processed while everyone's asleep.
By 9 AM
Managers see exactly what's happening across all invoices.
During busy season
Handle 2x or 3x the invoices without hiring anyone.
data extraction
in operating costs
the system never stops
on specific people for routine work
every step of the way
The Real Business Impact
Cash Flow
Pay vendors faster, get better terms. Overall more value for business.
No more Compliance Headaches
Audits become routine, not emergencies. Tax disputes drop to near zero.
Vendor Relationships
Vendors who get paid on time gave better service. During network expansions, client got priority.
Strategic Work over Transactions
Instead of data entry, the team spent time on negotiating better deals and finding cost savings.
Why This Matters Now
1. Operations: Thousands of towers, hundreds of vendors. Small problems become huge fast.
2. Vendor Health: Vendors keep the towers running. Pay them late, service suffers.
3. Compliance: Miss one regulation, face months of cleanup.
Getting AP automation right in telecom needs…
Industry knowledge
Team transition
Smart rollout
Clean integration
Ready to Fix Your Accounts Payable?
