Supporting a Leading Financial Tech Company to Scale Their Global Payroll from 2 to 11 Countries
A global FinTech that enables instant, secure, and compliant money transfers to over 7.5 billion bank accounts and 3.7 billion mobile wallets across multiple countries. The company serves banks, fintechs, and businesses, specializing in remittances and B2B/B2C transactions.
A Global FinTech Powering Cross-Border Payments
The client is a global financial technology company that enables instant, secure, and compliant money transfers. Their network reaches over 7.5 billion bank accounts and 3.7 billion mobile wallets across multiple countries.
They serve banks, fintechs, and businesses worldwide, specializing in remittances and B2B/B2C transactions. Rapid expansion into new markets was central to their growth strategy.
FinTech companies operating across borders face a unique challenge: scaling operations rapidly while maintaining compliance in every jurisdiction. Each new country brings its own payroll regulations, tax structures, and labour laws.
For fast-growing payment companies, fragmented HR and payroll operations become a drag on speed. The ability to set up compliant payroll quickly in a new market is a direct enabler of business expansion.
Growing Pains of a Rapidly Expanding Global Footprint
As the client scaled from 2 countries to a multi-continent operation, their existing payroll setup couldn't keep pace. Here's what was holding them back.
Fragmented Multi-Vendor Payroll
Managing multiple payroll partners across different countries created significant operational complexity. Each vendor had its own processes, formats, and reporting standards, making consolidated oversight difficult.
Time Zone & Communication Gaps
Coordinating with vendors in different time zones caused communication delays and processing challenges. Various vendor payment cycles across countries further complicated payroll management.
Rapid Expansion Needs
The business was expanding quickly into new countries and required a partner who could set up payroll fast. Traditional vendor onboarding timelines of several months were not viable for their growth pace.
Saudi Arabia Compliance Issues
The Saudi Arabia entity setup faced regulatory compliance issues with notifications from local authorities. Resolving these required deep in-country knowledge and hands-on compliance support.
Zero Centralized Visibility
With payroll spread across multiple vendors and countries, there was no centralized visibility into global payroll operations. Decision-makers lacked a unified view of costs, compliance status, and processing timelines.
Scaling Without Structure
Each new market entry required identifying a local payroll provider, negotiating terms, and managing yet another relationship — a cycle that slowed the company's expansion ambitions across Africa, Asia, and the Middle East.
How MYND Delivered a Unified Global Payroll Ecosystem
MYND replaced fragmented multi-vendor operations with a centralized, scalable model — combining multi-country payroll services, Employer of Record (EOR), and dedicated HR advisory under one roof.
Centralized Multi-Country Payroll Platform
Implemented a centralized multi-country payroll solution consolidating all countries under a single platform. This replaced the patchwork of local vendors with one unified system for processing, reporting, and compliance management.
Dedicated Team with Localized Support
Established a dedicated team in Bangalore providing localized support for better time zone coverage and reach. This ensured the client had a responsive single point of contact instead of chasing multiple vendors across geographies.
Employer of Record (EOR) for New Markets
Deployed Employer of Record (EOR) services to help the client explore and expand into new global markets without the need for entity setup. This enabled faster market entry with full compliance from day one.
Saudi Arabia Compliance Resolution
Provided hands-on support for Saudi Arabia compliance setup, resolving regulatory notifications and non-compliance issues after entity establishment. MYND's in-region expertise helped stabilize the KSA operations.
Rapid Country Onboarding
Enabled rapid country onboarding with implementation timelines of approximately one month per new location. This gave the client the agility to enter new markets without the typical multi-month payroll setup delays.
Measurable Outcomes Across the Global Footprint
From 2 countries in 2020 to 11 countries today — here's what the partnership delivered.
Rapid Scale
Grew from 2 countries (UAE, Netherlands) in 2020 to 11 countries including both managed payroll services and EOR engagements. Each new country was onboarded within 3–4 weeks, enabling the client to match their business expansion pace.
Comprehensive Country Coverage
Successfully processing payroll across UAE, Netherlands, Singapore, Uganda, Tanzania, Kenya, South Africa, Malaysia, and Saudi Arabia/KSA. Kuwait, Qatar, and Saudi Arabia are additionally covered through EOR services.
Centralized Control
A single platform now replaces the multiple vendor relationships the client previously managed. This simplified management, unified reporting, and gave leadership full visibility into payroll operations across all 11 countries.
Time Zone Support
The Bangalore-based dedicated team provides better reach and localized support across regions — from the Middle East to Southeast Asia to East Africa — ensuring responsive service regardless of geography.
11 Countries Across 4 Continents
From the Middle East to Southeast Asia and Sub-Saharan Africa — a single partner managing payroll and EOR services across all operational markets.
Expanding Your Business Across Borders?
Whether you're entering 2 new markets or 20, MYND's multi-country payroll and EOR services can get you compliant and operational in weeks — not months.