Healthcare Case Study

Validating Daily Medical Reliever Payments Across 300+ Diagnostic Centers

How a leading integrated healthcare network transformed locum doctor payments and visiting pathologist payment tracking through automated time validation and systematic payout management.

Locum Doctor Payments Time Validation Automated Payouts Compliance
Key Outcomes Achieved
Automated Calculation
Real-Time Validation
90% Payout Accuracy
Reduced Overpayments
About the Client

A Leading Integrated Healthcare Network Operating PAN India

Our client is a prominent integrated healthcare network with a strong presence in both hospital and diagnostic services across India. The organization operates a vast network of diagnostic centers spanning Tier-1 and Tier-2 cities, alongside multi-specialty hospitals offering tertiary and quaternary care.

In the healthcare diagnostics industry, managing temporary medical staff payments—including locum doctor payments and visiting pathologist payment tracking—is a significant operational challenge. Diagnostic centers often rely on medical relievers to handle fluctuating patient volumes, seasonal demand spikes, and specialist coverage gaps.

Without systematic healthcare reliever time validation, organizations face payment disputes, compliance risks, and significant financial leakages through overpayments.

300+ Diagnostic Centers
Tier 1 & 2 Cities Covered
Multi-Specialty Hospital Network
Tertiary & Quaternary Care Services

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The Challenge

Managing Temporary Medical Staff Payments Without Systematic Validation

Healthcare diagnostics centers face unique challenges in medical reliever payout management. Without proper systems for healthcare reliever time validation, organizations struggle with payment accuracy, compliance documentation, and cost control across distributed locations.

High Dependency on Medical Relievers

Diagnostic centers relied heavily on daily medical relievers—visiting pathologists, technicians, and radiologists—to manage fluctuating patient volumes across 300+ locations. This created significant complexity in tracking temporary medical staff payments.

Unvalidated Payment Processing

Reliever payments were processed without validating actual hours worked or services rendered at each center. Locum doctor payments and pathologist fees were based on reported hours rather than verified attendance records.

No Systematic Time Tracking

There was no systematic tracking of time-in and time-out for temporary medical and technical staff across locations. Healthcare reliever time validation was completely manual, leading to inconsistent records across the network.

Overpayments and Vendor Formalization Gaps

Manual calculations led to overpayments and payment disputes. Additionally, frequent relievers were being paid daily instead of being formalized as vendors—missing opportunities for better payment terms and proper compliance documentation.

Industry Context

In the healthcare diagnostics sector, temporary staffing costs can represent 15-25% of operational expenses. Without proper validation systems, organizations typically experience 8-12% overpayment rates on reliever payments. For a network of this scale, even small inefficiencies translate to significant financial leakages annually. Proper payroll management and accounts payable processes become critical to controlling these costs.

Our Solution

Automated Medical Reliever Payout Management System

MYND implemented a comprehensive solution for locum doctor payments and visiting pathologist payment tracking that transformed manual, error-prone processes into a systematic, validated workflow.

Automated Data Fetching & Center Mapping

Implemented a Google Sheet-based system that automatically fetches daily reliever data with center-wise mapping. Each diagnostic center's temporary medical staff—including locum doctors, visiting pathologists, and technicians—is mapped to their respective locations for accurate tracking.

Google Sheets Integration
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Time-Based Payment Calculation

Mapped time-in and time-out records with auto-computation of payable amounts based on actual hours worked. Healthcare reliever time validation now happens automatically, eliminating manual calculation errors and ensuring accurate temporary medical staff payments.

Auto-Computation Engine

Center-Level Approval Workflows

Built user approval workflows for center operations teams to validate hours before payment processing. Each diagnostic center manager can now review, approve, or flag discrepancies in reliever hours—ensuring accountability and reducing disputes.

Approval Workflow
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Vendor Formalization for Repeat Relievers

Identified and onboarded repeat medical relievers as formal vendors with better payment terms and compliance documentation. This systematic approach to vendor compliance ensures proper TDS deduction, GST compliance, and professional engagement terms.

Vendor Onboarding
The Impact

Measurable Outcomes in Medical Reliever Payment Management

The implementation delivered quantifiable improvements in locum doctor payments accuracy, operational efficiency, and compliance management across the healthcare network's 300+ diagnostic centers.

Digitized Center Approvals

Operations teams at each diagnostic center can now review and approve hours worked before processing payments. This digital workflow replaced manual paper-based approvals, enabling faster turnaround and complete audit trails for temporary medical staff payments.

Validated Payouts

Automatic calculation of hours and amounts reduced overpayments and disputes with temporary medical staff. The healthcare reliever time validation system achieved 90% accuracy, ensuring visiting pathologist payment tracking and locum doctor payments are based on verified work records.

Vendor Formalization

Repeat medical relievers transitioned to vendor status with formal agreements, improving cost management and ensuring proper documentation. This systematic approach enables better compliance management including TDS, GST, and professional service agreements.

Automated Calculation
Real-Time Validation
90% Payout Accuracy
Reduced Overpayments
Related Services

Explore MYND Solutions for Healthcare

Our integrated ecosystem helps healthcare organizations streamline back-office operations, from finance and accounts to payroll and compliance management.

Facing Similar Challenges in Healthcare Payment Management?

Let's discuss how MYND can help your organization streamline locum doctor payments, visiting pathologist payment tracking, and temporary medical staff management with automated validation systems.