From Manual to Digital: Automating Multi-Country Finance Operations for Global Manufacturer
How MYND's Shared Service Center Solution Streamlined 12,000+ Monthly Transactions Across Multiple Countries for a Leading Global Compressor Manufacturer
Transforming Finance Operations for a Global Manufacturing Leader
When operational pressures mounted and manual processes became bottlenecks, a leading global compressor manufacturer partnered with MYND to revolutionize their finance operations. The company, a significant player in the industrial equipment manufacturing sector, faced the challenge of managing complex AP and AR processes across multiple countries while maintaining operational efficiency.
This comprehensive case study chronicles the strategic transformation of AP & AR processes across multiple countries, showcasing how intelligent automation and centralized excellence delivered measurable business impact. The journey from fragmented regional operations to a streamlined shared service model demonstrates what's possible when industry expertise meets advanced technology.
Explore the complete journey from challenge identification to sustainable success—a partnership that has now thrived for over seven years and continues to deliver exceptional value.
Industry Under Pressure: Complex Operations Demanding Change
Manufacturing faced rising cost pressures, handling 12,000+ monthly transactions across countries. The organization needed to rethink their operational strategies and seek immediate efficiency improvements to remain competitive in a demanding global market.
Fragmented Regional Operations
Multiple regional teams handling AP/AR independently created process inconsistencies and operational blind spots across the organization's global footprint.
Manual Transaction Processing
Paper-based invoice handling and approval workflows consumed excessive time and resources across all locations, creating bottlenecks in the financial close process.
Unpredictable Workload Management
Transaction volumes fluctuated significantly, making resource planning challenging and cost management ineffective throughout the fiscal year.
Legacy System Dependencies
Outdated technology infrastructure limited automation capabilities and real-time visibility across operations, hindering decision-making at all levels.
Compliance Complexity
Multi-country operations required adherence to diverse regulatory requirements without centralized oversight mechanisms to ensure consistent compliance.
Accelerated Implementation Pressure
Business urgency demanded complete transformation within a challenging 10-week timeline without operational disruption to ongoing business activities.
Centralized Excellence: A Comprehensive Shared Service Center Approach
MYND designed a comprehensive Shared Service Center solution leveraging consolidation and advanced BPM technology to transform their operations and deliver sustainable results.
Centralized Shared Service Center
- Consolidated multi-country operations under one roof
- Standardized processes across all regions
- Single point of accountability for finance operations
Automation with MYNDAPX
- Introduced intelligent workflow automation
- Eliminated manual touchpoints
- AI-powered invoice processing and validation
Variable Cost Model
- Flexible scaling capabilities
- Pay-as-you-grow approach
- Optimized resource allocation based on volume
Multi-Language Support
- Deployed language experts: Hindi, English, Spanish
- Seamless global communication
- Localized vendor and customer interactions
Process Reengineering
- Streamlined workflows end-to-end
- Eliminated non-value-added activities
- Implemented best-practice methodologies
Building Tomorrow's Infrastructure Today
A phased approach ensured seamless transformation while maintaining business continuity across all operations.
India Rollout
Foundation- 10-week rapid deployment across PAN India
- Centralized team setup with structured training
- Standardized core processes to enable scale
European Expansion
Expansion- Extended operations to multiple European countries
- Introduced multi-currency and taxation compliance
- Built multilingual support framework for local adaptation
Ongoing Excellence
Stability- Continuous process optimization for efficiency gains
- Over 7+ years of reliable, uninterrupted service delivery
- Strengthened governance and compliance monitoring
Exceptional Value Through Measurable Improvements
The partnership delivered exceptional value through measurable improvements across all key performance indicators.
Operational Excellence
Process Standardization
Uniform procedures across all regions ensuring consistent quality delivery and predictable outcomes.
Enhanced Visibility & Control
Automated MIS system implementation with real-time reporting and analytics for informed decision-making.
Faster Processing Times
E-library implementation and online approval workflows dramatically reduced cycle times.
Financial & Cost Optimization
30% Total Cost Reduction
Achieved through centralization and automation, converting fixed costs to a variable model.
Reduced Regional Workforce
Eliminated Regional Account Officers, optimizing headcount while improving service quality.
Lower Technology Costs
Reduced ERP license costs through centralized operations and optimized system usage.
A Partnership Built to Last
What began as a 10-week transformation initiative has evolved into a 7+ year strategic partnership. The trust built through consistent delivery and continuous improvement demonstrates MYND's commitment to client success beyond initial engagement.
Why Finance Transformation Matters for Manufacturers
The manufacturing sector faces unique challenges in finance operations management. With complex supply chains spanning multiple countries, diverse vendor ecosystems, and stringent compliance requirements, traditional manual processes simply cannot keep pace with modern business demands.
Companies in the industrial equipment and machinery manufacturing space particularly benefit from centralized finance operations because of their high transaction volumes, multi-currency dealings, and the need for tight integration between procurement, production, and finance functions.
- Volume Management: Manufacturing typically involves thousands of supplier invoices monthly, requiring robust automation
- Multi-Currency Complexity: Global operations demand seamless handling of diverse currencies and tax regimes
- Compliance Requirements: Industry regulations and audit requirements necessitate centralized documentation
- Cost Pressure: Competitive markets require continuous optimization of operational costs
MYND's experience with manufacturing clients has shaped our approach to building scalable, compliant, and efficient finance shared service centers that address these industry-specific challenges.
Ready to Transform Your Finance Operations?
Whether you're managing thousands of invoices monthly, struggling with multi-country compliance, or looking to reduce operational costs, MYND's proven approach can deliver measurable results for your organization.
