Finance & Lease Management Transformation for a leading QSR chain

Centralised Shared Services + Lease automation + ERP integration → faster payments, near-zero errors and measurable cost efficiencies

A Case Study on Lease & Invoice Automation

Lease Automation Transformation Story...

A leading quick-service restaurant (QSR) chain partnered with MYND Integrated Solutions to streamline and centralise its rapidly growing lease and rental operations. With over 300+ stores and 1,500+ rental invoices every month, manual tracking and fragmented compliance were slowing down finance operations.

STORES
25 +
RENTAL INVOICES / MONTH
1 +
SLA COMPLIANCE
7 %
COST EFFICIENCY
4 %

By implementing MYNDLeaseX, MYND’s proprietary lease management platform, integrated seamlessly with SAP ERP, the client achieved automated rent calculations, error-free invoice posting, and a scalable Shared Services model to support 2.5× business growth.

The Challenges

With 1,500+ rental invoices every month, the client faced:

Decentralised Lease Management

Store-level tracking with no central rent master led to inefficiency and duplication.

Lack of Automation in Rental Management

Excel-based manual processes and payouts caused delays & frequent reconciliation issues.

High-Volume Manual Invoice Posting

Thousands of invoices manually entered into ERP increased errors and cycle time.

Fragmented Compliance & Vendor Communication

Consultant-driven processes created dependency and slowed dispute resolution.

Limited Payment Visibility

Lack of dashboards made it hard to track landlord payments and revenue certificates.

Solutions by MYND

Centralised Shared Services

Built an SSC to own end-to-end lease and rental workflows — single point of contact, standard SLAs and output-based reporting.

ERP Integration

Seamless integration to SAP ensured rental invoices auto-posted and reconciliations were automated for faster month-end close.

Governance & Controls

Standardised maker–checker workflows, policy rules to block exceptions and a DMS for statutory documents and revenue certificates.

MYNDLeaseX — Features we used

Centralized Rent Master

Single source of truth for all lease and landlord data.

Automated Rent Calculation

Rule-driven rent & escalation logic for state-specific rules and multi-landlord scenarios.

Invoice Generation & Auto-post

Auto-generate rental invoices and post to ERP to remove manual entry.

Lease Change Management

Handle lease modifications, rent free periods and complex contract events.

Document Management (DMS)

Store rent agreements, revenue certificates and statutory documents with audit trails.

Dashboards & SLA Monitoring

Real-time dashboards for operations, finance and landlords with SLA tracking.

Rule Engine & Exception Handling

Automated rules for 80% of cases; auditable workflows for exceptions.

Automated Landlord Communications

Auto-generate revenue certificates, payment intimations and dispute updates.

Implementation — phased rollout

To drive scale and efficiency, MYND executed MYNDLeaseX implementation in structured phases, ensuring stability,
automation, seamless integration, and continuous governance.

Transformation Phases

Stabilise

Established a Shared Service Center (SSC) and standardized processes, ensuring smooth lease management and error-free operations.

Automate

Implemented MYNDLeaseX with ERP integration, digitizing rental processes to reduce manual effort and turnaround times.

Integrate & Scale

Unified all landlord, lease, and payment data into a single ecosystem, enabling real-time dashboards and transparency.

Document Governance

Established SLA-driven controls and scalable frameworks to maintain compliance, cost efficiency, and continuous process improvements

Result of MYNDLeaseX Automation

Compliance

99% SLA adherence

Accuracy

Error-free processing

Automation

Invoices auto-posted

Transparency

24/7 dashboards

Agility

Scalable F&A model

Ready to Transform Your LEASE MANAGEMENT?

Start Your Transformation Journey

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Saurav Wadhwa

Co-founder & CEO

Saurav Wadhwa is the Co-founder and CEO of MYND Integrated Solutions. Saurav spearheads the company’s strategic vision—identifying new market opportunities, unfolding product and service catalogues, and driving business expansion across multiple geographies and functions. Saurav brings expertise in business process enablement and is a seasoned expert with over two decades of experience establishing and scaling Shared Services, Process Transformation, and Automation.

Saurav’s leadership and strategy expertise are backed by extensive hands-on involvement in Finance and HR Automation, People and Business Management and Client Relationship Management. Over his career, he has played a pivotal role in accelerating the growth of more than 800 businesses across diverse industries, leveraging innovative automation solutions to streamline operations and reduce costs.

Before becoming CEO, Saurav spent nearly a decade at MYND focusing on finance and accounting outsourcing. His background includes proficiency in major ERP systems like SAP, Oracle, and Great Plains, and he has a proven track record of optimizing global finance operations for domestic and multinational corporations.

Under Saurav’s leadership, MYND Integrated Solutions maintains a forward-thinking culture—prioritizing continuous learning, fostering ethical practices, and embracing next-generation technologies such as RPA and AI-driven analytics. He is committed to strategic partnerships, long-term business development, and stakeholder transparency, ensuring that MYND remains at the forefront of the BPM industry.

A firm believer that “Leadership and Learning are indispensable to each other,” Saurav consistently seeks new ways to evolve MYND’s capabilities and empower clients with best-in-class business process solutions.

Vivek Misra

Founder & Group MD

Vivek is the founder of MYND Integrated Solutions. He is a successful entrepreneur with a strong background in Accounts and Finance. An alumnus of Modern School and Delhi University, Vivek has also undertaken prestigious courses on accountancy with Becker and Business 360 management course with Columbia Business School, US.

Vivek is currently the Founder & Group MD of MYND Integrated Solutions. With over 22 years of experience setting up shared service centres and serving leading companies in the Manufacturing, Services, Retail and Telecom industries, his strong industry focus and client relationships have quickly enabled MYND to build credibility with 500+ clients. MYND has developed a niche in Shared services in India’s Finance and Accounting (FAO) and Human Resources (HR). MYND has also taken Solutions and services to the international space, offering multi-country services on a single platform under his leadership. Vivek has been instrumental in fostering mutually beneficial partnerships with global service providers, immensely benefiting MYND.

Mynd also forayed into a niche Fintech space with the setup of the M1xchange under the auspices of the RBI licence granted to only 3 companies across India. The exchange is changing the traditional field of bill discounting by bringing the entire process online along with the participation of banks through online auctioning.

Sundeep Mohindru

Founder Director

Sundeep initiated Mynd with a small team of just five people in 2002 and has been instrumental in steering it to evolve into a knowledge management company. He has brought about substantial improvements in growth, profitability, and performance, which has helped Mynd achieve remarkable customer, employee and stakeholder satisfaction. He has been involved in creating specialized service delivery models suitable for diverse client needs and has always created a new benchmark for Mynd and its team. Under his leadership, Mynd has developed niche products and implemented them on an all India scale for superior services. Mynd has been servicing a large number of multinational companies in India through its on-shore and off-shore model.

TReDS (Trade Receivable Discounting System) has been nurtured from a concept stage by Sundeep and the Mynd team. M1xchange, Mynd Online National Exchange for Receivables was successfully launched on April 7th, 2017. While spearheading the project, Sundeep and his team have built up the TReDS platform to meet RBI guidelines and enhance the transparency for all stakeholders. This platform and related service has the capability of transforming the way the receivable finance and other supply chain finance solutions are operating currently.

Sundeep is currently focused on providing strategic direction to the company and is working towards achieving high growth for Mynd, which will help in creating the products as per customer needs and increase its top line while maintaining the bottom line. He directly involves, develops, nurtures and manages all key client relationships of Mynd. He has also successfully acquired numerous preferred partners to support Mynd’s technology-based endeavors and scale up its business.

Sundeep has been the on the Board of Directors for many renowned companies. He has played a key role in planning the entry strategy and has set up subsidiaries for many multinational companies in India. In his leadership, Mynd has seen consistent growth at the rate of 20+ % CAGR from the year 2009 onwards. This was primarily because of investing into technology and bringing platform based offering in Accounting and HR domain for the customers.