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Client Case Study  ·  Workforce Scheduling

Managing Complex Shift Rosters
at Scale for a
Steel & Iron Manufacturer

A leading steel and iron manufacturer with 50+ years of legacy and operations across multiple locations needed a better way to handle complex, high-volume shift scheduling — without errors, delays, or manual overhead.

Steel & Iron Manufacturing India Multi-Location Shift Rostering Workforce Scheduling 50+ Years Legacy

Client Snapshot

Sector Steel & Iron Manufacturing
Legacy 50+ Years
Operations Multiple Locations, India
Challenge Manual shift roster management at scale
Solution Intelligent Roster Automation

Manufacturing operations running continuous shifts require precise roster management — any scheduling gap or error has direct consequences for production continuity and labour compliance.

Automated Rostering

Shift schedules created, managed, and updated through an intelligent automated system

Reduced Manual Work

Manual scheduling effort significantly decreased through roster automation

Improved Accuracy

Enhanced accuracy and consistency in shift assignments across all teams

Better Planning

Improved workforce planning and operational efficiency with reliable scheduling

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The Need

When Shift Complexity Outgrows Manual Process

Steel manufacturing operates around the clock. Managing rotating shifts, overlapping patterns, and varying workforce allocations across multiple plants manually creates a fragile system — one where errors are not just an inconvenience, but a direct operational risk.

Time-Consuming & Error-Prone Manual Rostering

Manually managing complex shift rosters was time-consuming and prone to errors — a challenge compounded by the scale and multi-location nature of manufacturing operations.

Frequent Changes & Compliance Pressure

Frequent changes, overlapping shifts, and compliance requirements increased the administrative effort of HR and operations teams — leaving little room for planning and review.

Scheduling Inaccuracy Affecting Operations

Reduced scheduling accuracy impacted workforce planning and operational efficiency — incorrect or delayed roster updates created gaps and misalignment across production floors.

Flexibility & Control — Both Required

A solution was required to simplify complex shift rostering while maintaining flexibility and control — the organization couldn't afford a rigid system that couldn't adapt to its evolving shift structures.

Why this is a manufacturing-specific challenge

Steel manufacturing typically operates in continuous process cycles — 24/7 shifts, three-shift rotations, and staggered changeovers are the norm. Any scheduling gap directly affects furnace operations, safety coverage, and production targets.

India's Factories Act also mandates strict limits on shift duration, overtime hours, and rest periods. Manual scheduling makes compliance tracking difficult across large workforces spread across multiple plants.

About the Client

Industry Steel & Iron Manufacturing
Legacy 50+ Years
Presence Multiple Locations
Operations Pan-India
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Our Solution

Intelligent Rostering. Built for Manufacturing Complexity.

MYND implemented an intelligent shift roster management solution that replaces manual scheduling with a system-driven approach — supporting multiple shift patterns while maintaining accuracy, flexibility, and operational control.

Typical Shift Patterns Supported

🌅

Morning Shift

6 AM – 2 PM

☀️

Afternoon Shift

2 PM – 10 PM

🌙

Night Shift

10 PM – 6 AM

🔄

Rotating Patterns

Custom configurations

01

Intelligent Roster Management

Implemented an intelligent shift roster management solution enabling easy creation, management, and updates of complex shift schedules — replacing spreadsheets and manual registers entirely.

02

Multiple Shift Patterns Supported

Supported multiple shift patterns while ensuring accuracy and consistency across the workforce — the system handles rotating schedules, fixed shifts, and custom configurations without manual intervention.

03

System Configured to Operational Rules

Configured the system to align with the organization's specific shift structures and operational rules — ensuring the solution reflected the actual complexity of their manufacturing environment from day one.

04

Automated Handling, Less Manual Dependency

Enabled automated roster handling and reduced dependency on manual scheduling — freeing HR and operations teams from routine roster administration so they can focus on exception management and planning.

Capabilities Deployed

Intelligent Shift Rostering Multi-Pattern Scheduling Compliance-Aware Configuration Automated Roster Updates Workforce Planning Support
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The Impact

Shift Scheduling — Simplified and Scaled

By replacing manual roster management with an intelligent, automated solution, the organization gained the consistency and control needed to run complex shift operations reliably across all its locations.

Simplified Rostering

Streamlined handling of complex shift rosters with multiple patterns — what previously required significant manual effort is now managed through a centralized, system-driven process.

Multi-Pattern Ready

Reduced Manual Effort

Decreased manual scheduling effort through automated roster management — HR and operations teams no longer spend time building and updating rosters by hand each cycle.

Admin Burden Removed

Improved Accuracy

Enhanced accuracy and consistency in shift assignments across teams — system-driven scheduling removes the risk of human error in roster creation, updates, and compliance tracking.

Error-Free Assignments

Better Planning

Improved workforce planning and operational efficiency with reliable scheduling — when rosters are accurate and up-to-date, plant managers can plan capacity, coverage, and deployment with confidence.

Operational Confidence

The broader outcome: A 50+ year manufacturing organization now runs its shift operations from a system that matches the scale and complexity of its workforce — reliably, consistently, and without the manual overhead that held it back.

Explore Further

Relevant Services from MYND

From workforce scheduling and payroll to compliance — MYND supports the full operational backbone of India's leading manufacturers.

Running complex shift operations?

Let MYND simplify your shift rostering — and give your teams back their time.

MYND has served 1,000+ organizations across 30+ industries including manufacturing. We understand the operational complexity of shift-based workforces — and how to bring order to it.