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Payroll Services

Managing Non-Standard Payroll Cycles for a Logistics and Supply Chain Management Company

The company provides end-to-end supply chain solutions, including tech-enabled warehousing, logistics, and fulfillment for B2B, B2C, and D2C brands across India

Non-Standard Cycle

21st to 20th payroll period

Quarterly Processing

Complex reimbursement structure

Accurate Tax Reporting

YTD Special Allowances tracking

Consistent Delivery

Zero payment disruptions

About the Client

A leading logistics and supply chain management company operating across India, providing integrated warehousing, transportation, and fulfillment services to modern commerce brands.

Industry

Logistics & Supply Chain Management

Services

Tech-enabled warehousing, logistics operations, and fulfillment services

Workforce

Large operational workforce with complex payment structures

Business Operations

  • End-to-end supply chain solutions provider
  • Serving B2B, B2C, and D2C brands
  • Multi-location warehouse network across India
  • Technology-driven fulfillment operations

Operational Complexity

  • Diverse workforce including warehouse staff, logistics personnel, and operations teams
  • Variable compensation structures based on operational metrics
  • Quarterly reimbursement cycles aligned to business planning periods
  • Non-standard payroll calendar matching operational schedules

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The Challenge

Complex Payroll Requirements Beyond Standard System Capabilities

The logistics company's unique operational calendar and compensation structure created significant challenges for standard payroll systems, requiring manual intervention and custom processes.

01

Quarterly Reimbursement Structure

The company's quarterly reimbursement structure couldn't be processed automatically by the existing payroll system, requiring extensive manual intervention for each cycle.

Time-consuming manual calculations every quarter

02

Non-Standard Pay Cycle

The client operated on a non-standard pay cycle running from the 21st to 20th of each month, different from typical monthly periods, necessitating custom handling outside standard payroll parameters.

Misalignment with conventional payroll calendars

03

Taxable Portion Reporting Requirements

Client requirement for taxable portions of quarterly reimbursements to be accurately reflected in the YTD Special Allowances section for proper tax reporting and employee tax planning.

Complex tax compliance tracking needed

04

Manual Calculation Complexity

The complexity of manual calculations was significantly affecting payroll processing efficiency, increasing the risk of errors and delays in employee payments.

High error risk and processing delays

Our Solution

Custom Payroll Processes Designed for Operational Excellence

MYND implemented a tailored manual workflow system with dedicated payroll processing support to handle the client's unique requirements while maintaining accuracy and compliance.

Dedicated Manual Review Workflow

Established a comprehensive manual review and processing workflow specifically for quarterly reimbursements, handled by a dedicated payroll team trained in the client's unique requirements and calculation methodologies.

Dedicated team Custom workflow Quality checks

Custom Calendar Mapping

Mapped payroll timelines manually to align perfectly with the client's non-standard 21st to 20th cycle, ensuring seamless integration with operational schedules and business reporting periods.

21st-20th alignment Manual mapping Zero disruption

Taxable Portion Calculation Process

Created a custom calculation process for determining taxable portions of quarterly reimbursements and automatically updated the YTD Special Allowances section to ensure accurate tax reporting and compliance.

Tax accuracy YTD tracking Compliance ready

Systematic Tracking Framework

Built a comprehensive systematic tracking mechanism to ensure accuracy despite non-automated processes, including validation checkpoints, audit trails, and reconciliation procedures at each stage of the payroll cycle.

Validation checkpoints Audit trails Error prevention
The Impact

Delivering Reliable Payroll Operations with Zero Disruptions

MYND's tailored approach ensured seamless payroll processing aligned to the client's unique operational calendar while maintaining perfect accuracy in all payments and tax reporting.

Perfect Cycle Alignment

Successfully managed the non-standard pay cycle without any disruption to employee payments, maintaining on-time salary disbursement every cycle.

Zero payment delays across all payroll cycles

Reimbursement Accuracy

Ensured quarterly reimbursements were processed correctly despite manual intervention, with systematic validation preventing errors.

100% accurate quarterly reimbursement processing

Tax Compliance Excellence

Achieved accurate reflection of taxable portions in YTD reports, enabling proper employee tax planning and ensuring full regulatory compliance.

Perfect YTD Special Allowances tracking for tax compliance

Process Reliability

Maintained consistent payroll delivery perfectly aligned to the client's unique operational calendar, supporting business continuity and employee satisfaction.

Reliable, on-schedule payroll aligned to 21st-20th cycle