How a Large Telecom Infrastructure Company Fixed Their Invoice Problem
3 out of every 5 calls in India depend on this network. They handle 60% of India's phone calls across 22 telecom circles. But their accounts payable team was drowning in paperwork with every invoice needing 12 to 24 different checks—all done by hand.
Transformation Results
Accounts Payable Automation
What Wasn't Working
While the company was solving communication challenges for millions of Indians, their own back office was stuck in the past.
You probably know this feeling... Every morning, the accounts team walked into mountains of invoices to verify manually. The papers kept piling up.
What Their Day Looked Like
This Caused Real Damage
Vendor Relationships Suffered
Vendors waited weeks for payment, damaging critical partnerships
Costs Kept Climbing
More people, more mistakes, more rework—endless cycle
Tax Problems Multiplied
GST and TDS errors led to endless disputes
Growth Became Impossible
Couldn't handle more invoices without hiring more people
Long payment delays. Huge costs. Angry vendors. Burned-out staff.
What We Did Together
When MYND partnered with them, we understood one thing: Behind every invoice is a vendor keeping India's towers running. These aren't just numbers—they're the backbone of communication.
Intelligent Automation (Touchless Invoices)
We set up Touchless Invoices (GenAI based OCR) that reads invoices with ~95% accuracy. It pulls out all the data automatically. Then our Vendor Help Desk team does a quick visual check against the original invoice. No more typing. No more data entry errors.
Smart Checking System
Our IDP engine learned those ~24 validation checks. It matched everything with the client's ERP data—3-way, 4-way matching, all automatic. When something's wrong, it flags it clearly and tells why. Their team then decides to accept or reject based on your rules.
Tax Compliance on Auto Pilot
TDS and GST checks happened automatically on every invoice. No more surprises at year-end. No more vendor fights over deductions. Everything had a clear audit trail.
Integrated with ERP
Approved invoices? Our BOT posts them directly to their ERP system. No manual entry. No mistakes. Multiple people could work at once without stepping on each other's toes.
Real-Time Dashboard & Analytics
Dashboards showed where every invoice is among different stages. Spot problems instantly. Track vendor performance. Make decisions with actual data, not guesswork.
The Difference Was Immediate
From day one, the transformation was visible across every aspect of their accounts payable operations.
Automated Processing
Hundreds of invoices already processed while everyone's asleep. The system works 24/7, never taking a break.
Complete Visibility
Managers see exactly what's happening across all invoices. Real-time dashboards with actionable insights.
Effortless Scaling
Handle 2x or 3x the invoices without hiring anyone. The system scales with your business needs.
The Hard Numbers
Measurable outcomes that matter
But Here's What Really Matters
Beyond the numbers, the transformation delivered strategic advantages that positioned the company for sustainable growth.
Cash Flow
Pay vendors faster, get better terms. Overall more value for business. Improved working capital management means better negotiating power with suppliers.
No More Compliance Headaches
Audits become routine, not emergencies. Tax disputes drop to near zero. Every transaction has a clear audit trail for complete transparency.
Vendor Relationships
Vendors who get paid on time give better service. During network expansions, the client gets priority treatment from their vendor ecosystem.
Strategic Work over Transactions
Instead of data entry, the team now spends time on negotiating better deals and finding cost savings. Finance becomes a strategic function.
Why This Matters Now
India's telecom infrastructure sector is the backbone of digital India. With 5G rollouts, tower density requirements, and increasing demand for network reliability, getting AP automation right in telecom is more critical than ever.
Operations Complexity
Thousands of towers, hundreds of vendors. Small problems become huge fast. Every delay cascades across the network.
Vendor Health
Vendors keep the towers running. Pay them late, service suffers. Network uptime depends on vendor relationships.
Regulatory Compliance
Miss one regulation, face months of cleanup. Telecom is heavily regulated with complex tax and compliance requirements.
Getting AP Automation Right in Telecom Needs...
Critical success factors for implementation
Ready to Fix Your Accounts Payable?
Whether you're in telecom, manufacturing, retail, or any industry with complex AP requirements, MYND can help you achieve similar transformations. Let's discuss your specific challenges.
