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How To Identify and Overcome Challenges of Payroll Processing

There are two aspects that a business keeps in mind while coming into conception, paying right and earning right. Both of them are linked to each other and it is important to maintain balance your business health. However, most of the companies have their focus bent towards earning and do everything possible in their right to make sure it happens efficiently. Payroll processing is a complicated task and requires continuous surveillance and audit to ensure efficient flow. But many businesses face challenges in doing so which may include:

Compliance
If a business is running in multiple locations, then ensuring a standard payroll process with respect to the local and federal compliance bodies becomes a challenge. Good Corporate Governance has become a mandate now and not meeting the regulations can come at a high cost for the organization. An ideal payroll process is formulated keeping in mind the industry standards and employee requirements.

Accuracy
Maintaining the accuracy of payroll process is another challenge quite abundant in large organizations. Generally, payroll process works in batches in which updations happen on either weekly or monthly basis. In case of forward looking scenarios like promotions, incentives and hikes, keeping track of payroll process accurately may become difficult. Other miscellaneous expenses by the employees during the month require manual inclusions which may lead to error in payroll processing.

Cost Implications
To manage payroll process efficiently, many organizations switch to automation tools or online platforms. These are usually expensive and may require a dedicated employee to work on and manage them. Another challenge with automation tools is the handling of exceptions. When it comes to including manual exceptions like exception against leaves, compensations for overtime, etc., the employee handling the tool may forget to do so. Due to this the time spent to correct these errors may result in expense in the form of man-days.

Confidentiality
Payroll process is an internal process and is confidential for the organization. The payroll data defines the workflow and can reveal the capital infrastructure of your employee base too. In an industry that relies on big data, such confidential documents are prone to leaks which may cause serious harm to your organization.

Taxation Compliance
Tax rules are dynamic. They change over time and are varied for different countries and, at times states too. The inclusion of these tax changes is not easy when it comes to payroll processing. Many times, over deduction of taxes lead to law suits from the employees and lesser deduction lead to loss for the organization. Retrieving these negligible amount becomes another time taking task for the finance and accounts team. These miscalculations and failure to compliance may also lead to exceptions in the payroll cycle. As it is mandatory for all organizations to withhold Income Tax for their employees.

Burden On Finance Department
The finance department in any organization has to take care of both accounts payable and accounts receivable. While large organizations may have large teams with dedicated personnel to cater to each aspect of the finances, small and medium sized organizations do have the privilege to do that. With the amount of finance tasks being less, small and medium sized organizations assign these tasks to any employee in the HR or accounts field itself. In many organizations, the directors themselves take care of such tasks. These practices lead to several mistakes and unnecessary iterations. Also, the analytical part of these tasks fades away.

How To Overcome Payroll Process Challenges

Outsourcing
With the ascending age, a company should ensure growth in every aspect of its working. The best way to do that is to assign a separate department for every field of work. But, in this case, outsourcing comes as a boon. Many organizations are outsourcing their finance and HR functions with the primary motive of lack of regular functioning. This brings along multiple benefits for the organization as an outsourced service provider provides dedicated focus and insights in that particular field. Other benefits of outsourcing are:

  • Less utilization of work space within the organization
  • Lower payroll process costs
  • Improved technological platform to ensure safety and confidentiality
  • Tax and regulatory compliances
  • Deeper insight of your finances through regular analytics
  • Lesser errors, reduced turnover time and documentation
  • Allocation of payroll itself as an operating expense rather than capital outlay
  • Scalable & Sustainable model ensures not to incur additional capital cost
  • Standardization of process
  • Drive Value adds through SMART SOLUTION
  • Implement Best practices for End to End Process

An outsourcing company ensures better functioning as it hires expert in the specific field of requirements only. It is like having an entire organization working for yours without the hassle of physical presence. By outsourcing your payroll process, you not only improve the streamline flow but also get expert surveillance to prevent unwanted errors. For MNCs working in multiple geographies, outsourcing ensures standardization, centralization and uniformity of payroll process across all branches.

Saurav Wadhwa

Co-founder & CEO

Saurav Wadhwa is the Co-founder and CEO of MYND Integrated Solutions. Saurav spearheads the company’s strategic vision—identifying new market opportunities, unfolding product and service catalogues, and driving business expansion across multiple geographies and functions. Saurav brings expertise in business process enablement and is a seasoned expert with over two decades of experience establishing and scaling Shared Services, Process Transformation, and Automation.

Saurav’s leadership and strategy expertise are backed by extensive hands-on involvement in Finance and HR Automation, People and Business Management and Client Relationship Management. Over his career, he has played a pivotal role in accelerating the growth of more than 800 businesses across diverse industries, leveraging innovative automation solutions to streamline operations and reduce costs.

Before becoming CEO, Saurav spent nearly a decade at MYND focusing on finance and accounting outsourcing. His background includes proficiency in major ERP systems like SAP, Oracle, and Great Plains, and he has a proven track record of optimizing global finance operations for domestic and multinational corporations.

Under Saurav’s leadership, MYND Integrated Solutions maintains a forward-thinking culture—prioritizing continuous learning, fostering ethical practices, and embracing next-generation technologies such as RPA and AI-driven analytics. He is committed to strategic partnerships, long-term business development, and stakeholder transparency, ensuring that MYND remains at the forefront of the BPM industry.

A firm believer that “Leadership and Learning are indispensable to each other,” Saurav consistently seeks new ways to evolve MYND’s capabilities and empower clients with best-in-class business process solutions.

Vivek Misra

Founder & Group MD

Vivek is the founder of MYND Integrated Solutions. He is a successful entrepreneur with a strong background in Accounts and Finance. An alumnus of Modern School and Delhi University, Vivek has also undertaken prestigious courses on accountancy with Becker and Business 360 management course with Columbia Business School, US.

Vivek is currently the Founder & Group MD of MYND Integrated Solutions. With over 22 years of experience setting up shared service centres and serving leading companies in the Manufacturing, Services, Retail and Telecom industries, his strong industry focus and client relationships have quickly enabled MYND to build credibility with 500+ clients. MYND has developed a niche in Shared services in India’s Finance and Accounting (FAO) and Human Resources (HR). MYND has also taken Solutions and services to the international space, offering multi-country services on a single platform under his leadership. Vivek has been instrumental in fostering mutually beneficial partnerships with global service providers, immensely benefiting MYND.

Mynd also forayed into a niche Fintech space with the setup of the M1xchange under the auspices of the RBI licence granted to only 3 companies across India. The exchange is changing the traditional field of bill discounting by bringing the entire process online along with the participation of banks through online auctioning.

Sundeep Mohindru

Founder Director

Sundeep initiated Mynd with a small team of just five people in 2002 and has been instrumental in steering it to evolve into a knowledge management company. He has brought about substantial improvements in growth, profitability, and performance, which has helped Mynd achieve remarkable customer, employee and stakeholder satisfaction. He has been involved in creating specialized service delivery models suitable for diverse client needs and has always created a new benchmark for Mynd and its team. Under his leadership, Mynd has developed niche products and implemented them on an all India scale for superior services. Mynd has been servicing a large number of multinational companies in India through its on-shore and off-shore model.

TReDS (Trade Receivable Discounting System) has been nurtured from a concept stage by Sundeep and the Mynd team. M1xchange, Mynd Online National Exchange for Receivables was successfully launched on April 7th, 2017. While spearheading the project, Sundeep and his team have built up the TReDS platform to meet RBI guidelines and enhance the transparency for all stakeholders. This platform and related service has the capability of transforming the way the receivable finance and other supply chain finance solutions are operating currently.

Sundeep is currently focused on providing strategic direction to the company and is working towards achieving high growth for Mynd, which will help in creating the products as per customer needs and increase its top line while maintaining the bottom line. He directly involves, develops, nurtures and manages all key client relationships of Mynd. He has also successfully acquired numerous preferred partners to support Mynd’s technology-based endeavors and scale up its business.

Sundeep has been the on the Board of Directors for many renowned companies. He has played a key role in planning the entry strategy and has set up subsidiaries for many multinational companies in India. In his leadership, Mynd has seen consistent growth at the rate of 20+ % CAGR from the year 2009 onwards. This was primarily because of investing into technology and bringing platform based offering in Accounting and HR domain for the customers.