THEME 01
Core Product Enhancements
Customer feedback, market demands & ops requirements
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FY 2025-26
Q4 Product Roadmap
Strategic initiatives driving innovation across HRTech, FATech, and RegTech platforms
2 / 14
Q4 Product Roadmap Themes
THEME 02
Tech Debt & Platform
Refactoring, API optimization & reliability
THEME 03
AI & Automation
Speed, accuracy & cost reduction
THEME 04
New Modules & Features
Global Payroll & APAC expansion
MYND CENTRAL
Unified Platform for Enterprise Excellence
8
Themes
Q4
FY 25-26
THEME 05
Integrations & Ecosystem
Qandle-Sunfish, Qandle-MyPay
THEME 06
UX/UI Improvements
Consistent cross-device experience
THEME 07
Internal Engineering
CI/CD, testing & automation
THEME 08
Customer-Focused
Top tickets & pain points
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Product Org OKRs
01
BUILD
Optimize processes and systems to enhance productivity and reduce manual effort
KR1.1
Reduce Payroll processing time and cost by 30% in MyPay
KR1.2
FA Products: Deliver global-grade control and efficiency through AI-enabled, zero-touch, end-to-end automation.
KR1.3
Automate key Core HRMS capabilities and compliance workflows for APAC market
02
EXCEL
Support revenue growth while laying foundations for integrated backoffice
KR2.1
MyndCentral foundation ready for internal beta-testing cross-functional workflows
KR2.2
Make Qandle internationally compliant & Launch Malaysia Payroll
KR2.3
Launch StoreX for IBD Markets
03
DELIGHT
Elevate satisfaction through improved product experience and service quality
KR3.1
Deploy AI-Driven Self-Service & reduce first response time under 5 minutes
KR3.2
Achieve 85% First Contact Resolution
KR3.3
Launch self-service knowledge base and achieve 25% deflection
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Qandle Q4 Roadmap
Complete HR Management Suite - Leave, Claims, Time & Attendance
4
Modules
15
Key Results
28
Epics
Leave Module (for APAC)
3 Key Results • 5 Epics
Objective
Enable advanced leave dependency, compliance, and planning configurations to support APAC statutory requirements.
| Key Result | Epics |
|---|---|
| KR1 |
Strengthen leave dependency and balance validation
1Deduct balance from another leave type (e.g., Sick Leave from Hospitalisation Leave)
2Restrict leave applications until another leave type's balance is fully exhausted
|
| KR2 |
Improve flexibility for future and backdated leave planning
3Allow employees to apply next year's leave using current year's balance
4Restrict how far in advance employees can submit leave requests
|
| KR3 |
Support region-specific statutory leave requirements (APAC)
5Enable Singapore-specific Child Care Leave and Extended Child Care Leave entitlements
|
Claims Module (for APAC)
4 Key Results • 8 Epics
Objective
Expand the Expense (Claims) module to support multi-country requirements across the APAC market, enabling localized claim rules, currencies, benefits, and compliance controls.
| Key Result | Epics |
|---|---|
| KR1 |
Standardize and control claim policies across APAC
1Flexible benefit structures (daily, monthly, batch, yearly)
2Configurable claim occurrence rules
3Claim grouping by categories for compliance reporting
|
| KR2 |
Support diverse claim types and employee needs
4Quantity-based claims (e.g., meals, fuel liters)
5Dependent-based claims for family benefit entitlements
|
| KR3 |
Enable global-ready travel and forex claims
6Multi-country travel claims with international city master data
7Forex claim handling with currency selection and auto-conversion
|
| KR4 |
Strengthen compliance and fraud prevention
8Duplicate claim validation (receipt date, amount, number) for audit readiness
|
Time & Attendance (for APAC)
6 Key Results • 12 Epics
Objective
Build a configurable and compliant Overtime Management framework that supports APAC statutory rules, automates eligibility and allowance calculations, and ensures accurate integration with payroll.
| Key Result | Epics |
|---|---|
| KR1 |
Intuitive Overtime Request Submission
1ESS portal with guided forms for multi-type overtime requests
2Business rule validations (past date, attendance, shift assignment)
|
| KR2 |
Comprehensive Overtime Claim Types
3Multiple overtime types and duty allowances with unique rules
4Restrict employees to claim only one allowance type per period
|
| KR3 |
Flexible Employee Eligibility and Categorization
5Configuration to include/exclude employees by job class, salary bands
6Auto-update eligibility based on position changes
|
| KR4 |
Policy-Driven Overtime Meal and Benefit Allocation
7Dynamic meal allowance selection and calculation in OT forms
8Attendance allowance with configurable deduction logic
|
| KR5 |
Automated Multi-Level Approval & Payroll Integration
9Manager, HR, and payroll approval steps with time-edit permissions
10Map overtime claims to payroll cycles with client-driven formula
|
| KR6 |
Overtime Reporting, Configuration and Security
11Exception, overlap, and summary reports by day, week, month
12Role-based access controls and audit history for all modules
|
Smart Dashboard
2 Key Results • 3 Epics
| Key Result | Epics |
|---|---|
| KR7 |
Enable users to independently create customizable dashboards
13Smart, self-service dashboard builder for charts, metrics, and visualizations
14Unified data layer with reusable data cubes from multiple Qandle modules
|
| KR8 |
Maintain ability to deliver high-priority customer-requested enhancements
15Allocate fixed development bandwidth for ad-hoc customer feature requests
|
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MyPay Q4 Roadmap
Global Payroll - Malaysia Build, Treasury Service, India Enhancements
3
Modules
4
Key Results
14
Epics
Malaysia Payroll (Integration with Malaysia ICP and Launch MVP Version of Malaysia Payroll)
2 Key Results • 10 Epics
Objective
Deliver a fully compliant Malaysia payroll module that supports statutory tax, contribution rules, and reporting.
| Key Result | Epics |
|---|---|
| KR1 |
Achieve full compliance with Malaysia statutory payroll calculations
1.1Implement Malaysia income tax (PCB) computation including reliefs, deductions, rebates, CP38 instructions, and monthly tax schedules
1.2Implement payroll rules engine for EPF, Additional EPF, SOCSO, EIS, and HRDF statutory contributions
1.3Manage all statutory requirements including EPF, SOCSO, EIS, HRDF, Tax Categories, Zakat deductions
1.4Employee Personal, Spouse & Dependant Information Management for Statutory Calculations
1.5User-friendly interface for Optional Deductions, Benefits-in-Kind (BIK), and Previous Employer Income
|
| KR2 |
Localize payroll processing rules using existing SG engine as baseline
2.1Introduce Malaysia-specific payroll configuration—statutory contribution groups, PCB categories, wage limits
2.2Enhance core payroll engine to fully support Malaysia-specific requirements
2.3Support Malaysia-specific proration, rounding, and working-day calculations per local statutory guidelines
2.4Enhance payroll processing workflow—batch and individual—aligned with Malaysia taxation and salary rules
2.5Support multiple entities per client by modifying database structure and application design
|
Treasury Service
1 Key Result • 2 Epics
| Key Result | Epics |
|---|---|
| KR4 |
Ensure accurate and compliant payroll payments with automated bank file processing
1Automate validated bank file generation and secure transmission from MyPay to iVAP with complete versioning and error handling
2Implement 4-level payroll and finance approval workflow in iVAP with SLAs, reminders, and full audit trails
|
India Payroll Enhancements
1 Key Result • 2 Epics
| Key Result | Epics |
|---|---|
| KR5 |
Automate key payroll compliance workflows to improve accuracy and reduce manual effort
1Automated Salary Hold & Release Tracker: Unified tracker to record, monitor, and report salary hold and release dates
2Automated 24Q Generation & Filing: System-generated 24Q with optional FVU output for faster, error-free statutory filing
|
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MYNDAPX Q4 Roadmap
Accounts Payable Excellence - Invoice Processing & Automation
2
Modules
8
Key Results
8
Epics
Product Configuration & Usability
4 Key Results • 4 Epics
Objective
Build a front-end configurable application to reduce dependency on the backend team for day-to-day maintenance post Go Live. Enable the client to do self-service for day-to-day operations.
| Key Result | Epics |
|---|---|
| KR1 |
Front-End User and DOA Management
1.3DOA Self-Service Configuration - Allow DOA rules, approval levels, thresholds, conditions to be configured directly in MYNDAPX
|
| KR3 |
Approver Visibility & Workflow Transparency
3.1Display Current and Future Approver - Show the approver's name directly on invoice listing & detail page
|
| KR4 |
User, Role & Access Management at Front-End
4.1Front-End User Management - Allow client Admins to manage users directly (Create, Activate/Deactivate)
|
| KR5 |
Notifications and Alerts
5.1Notification & Alert Configuration - Front-end configuration of mail content for Approval, Reconsider, Rejection. Reminder mail configurability. Escalation mails for TAT breaches
|
Invoice Modules, Dashboard & Reports
4 Key Results • 4 Epics
Objective
Create meaningful Reports and Dashboards for Key Stakeholders and ease of Invoice submission.
| Key Result | Epics |
|---|---|
| KR3 |
Role Based Dashboard
3.1Web-based Dashboard - Role based drill down Dashboard as per Figma design
|
| KR4 |
Standard Reports
4.1Standard AP Reports - Invoice Aging Report, MSME Compliance Report, Open PO Report, Payment Report, Open PR Report
|
| KR5 |
Bulk Upload
5.1Bulk Upload of Invoices - Upload invoices in bulk from front-end with selection of Vendor, PO for each invoice type
|
| KR1 |
Touchless Invoice Processing
1.1Automated Invoice Ingestion - Email-to-invoice auto ingestion with intelligent document classification (invoice, debit note, credit note)
|
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MYNDLeaseX Q4 Roadmap
Lease Lifecycle Management - Contracts, Invoicing & Compliance
3
Modules
7
Key Results
8
Epics
Contract Lifecycle
2 Key Results • 3 Epics
Objective
Making it End-to-end, Lease renewal to Termination to touchless
| Key Result | Epics |
|---|---|
| KR1 |
Full and Final
1.1Lease Renewals and Reminders - Renewal of existing contracts, update rent slabs for extended period, reminders for contract near expiry
1.2Lease Termination and Settlements - Termination of existing contracts, settlement of Rent/Deposit, update termination certificate
|
| KR2 |
Contract Modification
2.1Modify Contract Before and After Invoice Generation - Modification of contract details after workflow completion, validation based on PI status
|
Dashboard & Reporting
2 Key Results • 2 Epics
| Key Result | Epics |
|---|---|
| KR3 |
Dashboard
3.1Role Based Dashboard - Role based Dashboard as per Figma Design covering Lessor, Lessee, Property, Store, Contract, Invoice
|
| KR7 |
INDAS Enhancement
7.1INDAS Reports Enhancement - Capture Transition Impact for Legacy data and change in borrowing rate
|
Operations & Automation
3 Key Results • 3 Epics
| Key Result | Epics |
|---|---|
| KR4 |
Bulk Uploader
4.1Bulk Uploader for Property, Lessor, Lessee, Store, Contract - Template configuration, download template for data preparation, bulk upload of master data
|
| KR8 |
Alert & Notification
8.1Alerts & Notifications - Contract near expiry alerts, reminder notifications for pending workflow actions, configurable mail templates
|
| KR9 |
Bot for Receipt of Invoice
9.1Email Bot for Invoice Receipt and Data Extraction - Auto capture invoice from mailbox, data extraction, validation rules to identify Landlord/Store/Rent Component/Period, auto-matching with PI
|
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MYNDSpendX Q4 Roadmap
Payout, Expense Control & Advance Request Management
2
Modules
5
Key Results
5
Epics
Data Management & Operations
3 Key Results • 3 Epics
Objective
Enabling MYNDSpendX with Payout, Expense control features and Advance Request module for customers.
| Key Result | Epics |
|---|---|
| KR1 |
Bulk Operations & Data Management
1.1Bulk Uploader for Ease of Operation - Bulk upload from predefined Excel format for QR Scanners, categories, stores, workflow assignment, virtual balance, user assignment. Template download and metadata configuration
|
| KR2 |
Master Data Download
2.1Master Data Download Feature - Option to download Location, Nature of Expense, Cost Center etc. in Excel from front-end with role-based access
|
| KR3 |
Multiple Users for Location (Shift/Absenteeism)
3.2Assignment of Multiple Location Managers - Assign multiple users from a store for payout and expense upload due to absenteeism or shift-based working. Capture user details at expense transaction level
|
Payments & Approvals
2 Key Results • 2 Epics
| Key Result | Epics |
|---|---|
| KR6 |
OTP Based Validation for QR Code Payments
6.1OTP Validation for Payout Transaction - Generate and validate OTP while initiating payment. User-wise OTP initiation limits, approver mapping for OTP receipt, bulk upload of limits and approver assignment
|
| KR7 |
Advance Request Flow
7.1Petty Cash Advance Request Flow - Advance request form for Store Manager, approval workflow by Business, validation by AP/SSC team for Imprest release, balance update
|
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MYNDStoreX Q4 Roadmap
Unified Platform for HR, Franchise Operations & Analytics
1
Module
1
Key Result
4
Epics
Unified StoreX Platform
1 Key Result • 4 Epics
Objective
Build a unified StoreX platform that connects HR workflows, franchise operations, and analytics into one seamless, real-time, and fully automated system.
| Key Result | Epics |
|---|---|
| KR1 |
Build a unified StoreX platform that connects HR workflows, franchise operations, and analytics into one seamless, real-time, and fully automated system.
1Launch StoreX Unified Dashboard - Create a centralized dashboard that provides real-time visibility into HR, franchise, and operational metrics
2Build Integration Hub for Franchise Ecosystem - Develop integration capabilities to connect with franchise management systems and third-party tools
3Implement Fathom Reporting & Analytics Integration - Integrate Fathom for advanced reporting and analytics capabilities across the platform
4Design and Automate Report Upload & Approval Workflows - Build automated workflows for report generation, upload, and multi-level approval processes
|
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iVAP Q4 Roadmap
Multi-Country Payroll Management with Centralized Reporting
2
Modules
3
Key Results
7
Epics
Calendar & Process Governance
1 Key Result • 3 Epics
Objective
Enable clients to manage payroll seamlessly across countries with standardized currencies, centralized reporting, and automated governance.
| Key Result | Epics |
|---|---|
| KR1 |
Automated Calendar & Process Governance
1Payroll Calendar Setup & Scheduling - Configurable payroll calendar for cut-offs, approvals, and processing timelines
2Task Assignment and Owner Accountability - Assign payroll tasks to internal or client users with clear ownership and visibility
3Automated Notifications and Reminders - Send automated alerts before and on task due dates, stopping reminders once completed
|
Multi-Currency & Reporting
2 Key Results • 4 Epics
| Key Result | Epics |
|---|---|
| KR2 |
Unified Multi-Currency Experience
4Standardize Base Currency at Client Level - Enable clients to define base currency, replacing hard-coded INR for global alignment
5Dynamic Target Currency Conversion - Generate reports in any target currency with automated FX conversion
6Unified Currency Representation - Consistent currency formatting across all dashboards, removing INR-specific formats
|
| KR3 |
Streamlined Global Reporting Framework
7Multi-Format Report Access - Provide clients access to multiple post-payroll reports from single interface with admin upload capability
|
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ACT Q4 Roadmap
Automated Compliance Tracking - Document Intelligence & Regulatory Automation
1
Module
1
Key Result
3
Epics
HR Compliance Automation
1 Key Result • 3 Epics
Objective
Strengthen end-to-end compliance by automating document intelligence, regulatory tracking, and statutory accuracy using AI-driven capabilities.
| Key Result | Epics |
|---|---|
| KR1 |
Automate and Enhance HR Compliance Accuracy
1AI-Driven Compliance Document Intelligence - Implement AI-driven document classification and compliance mapping to accelerate onboarding and improve regulatory accuracy
2Automated Regulatory Calendar & Filing Tracker - Build automated regulatory calendar with smart alerts and real-time tracking of all statutory filings and deadlines
3AI-Based Statutory Liability Reconciliation - Deploy AI-based reconciliation to detect mismatches between statutory liabilities and actual payouts for proactive compliance correction
|
Productization of ACT 2 (CLRA)
1 Key Result • 2 Epics
Objective
Onboard a new contracting company as a tenant with Self-Service configuration with complete data isolation, and Improve the tech stack.
| Key Result | Epics |
|---|---|
| KR1 |
Onboard a new contracting company as a tenant with Self-Service configuration with complete data isolation, and Improve the tech stack.
1Enable Multi-Tenancy Architecture for ACT - Implement multi-tenant architecture to support multiple contracting companies with complete data isolation and secure tenant management
2Build a Full Configuration Framework to enable Self-Service Capability - Create comprehensive configuration framework allowing tenants to self-configure their setup without requiring technical intervention
|
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AI Initiative Q4 Roadmap
AI-Driven Risk Mitigation, Automation & Employee Self-Service
3
Modules
3
Key Results
4
Epics
Risk Mitigation & Compliance Automation
1 Key Result • 2 Epics
| Key Result | Epics |
|---|---|
| KR1 |
AI-Driven Risk Mitigation and Compliance Automation
1AI Fraud Detection for Employee Documents - Implement AI models to analyze, detect, and flag manipulated or suspicious employee-uploaded documents. Reduce manual checks and enhance compliance
2AI-Based Verification for Reimbursement Documents - Auto-validate receipts, bills, and supporting documents for reimbursement. Reduce fraudulent claims and speed up approval workflows
|
Intelligent Automation & Insights
1 Key Result • 1 Epic
| Key Result | Epics |
|---|---|
| KR2 |
Intelligent Automation & Insights for Strategic HR and Payroll Decisions
3Predictive Analytics for Workforce & Payroll Insights - Enable variance analysis, attrition forecasting, productivity insights, and workforce trend detection. Empower leadership with proactive decision-making tools
|
Enhanced Employee Self-Service
1 Key Result • 1 Epic
| Key Result | Epics |
|---|---|
| KR3 |
Enhanced Employee Self-Service Experience Through AI
4AI Chatbots for Payroll & Policy Queries - Deploy AI chatbots for instant employee support on payroll, tax, reimbursement, and policy questions. Reduce HR service desk workload and provide 24/7 assistance
|
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Tech Debt Q4 Roadmap
Platform Stability, Performance & Modernization
3
Modules
3
Key Results
8
Epics
MyPay
Backend Architecture Modernization
1 Key Result • 2 Epics
| Key Result | Epics |
|---|---|
| KR1 |
Modern, Scalable, and Maintainable Backend Architecture
1Backend Migration to C# - Migrate backend codebase fully to C# for improved performance, scalability, and maintainability. Establish foundation for future .NET Core migration
2Rebuild Connection String Data Access Layer (DAL) - Recreate missing DAL with secure, standardized connection string handling. Ensure consistent and safe database access across all modules
|
Performance & Optimization
1 Key Result • 2 Epics
| Key Result | Epics |
|---|---|
| KR2 |
High-Performance and Reliable Payroll System
3End-to-End System Performance Optimization - Optimize backend code, SQL queries, and infrastructure configurations. Improve payroll run times, reduce page load delays, enhance user experience
4Database Cleansing & Optimization - Remove logs, unused media, duplicates, outdated or inconsistent records. Improve reporting accuracy and overall system performance
|
SQL Server to PostgreSQL Migration
1 Key Result • 4 Epics
| Key Result | Epics |
|---|---|
| KR3 |
Migrate 2-4 Clients from SQL Server to PostgreSQL
5Database Setup & Environment Preparation - Create optimized PostgreSQL databases, schemas, and infrastructure environments to support migration pilot with scalability and security
6Data Migration & Validation - Migrate all client data from SQL Server to PostgreSQL, ensuring accuracy, referential integrity, and completeness with rigorous validation
7Rewrite Stored Procedures & Business Logic - Refactor all SQL Server stored procedures, functions, and triggers into PostgreSQL-compatible PL/pgSQL equivalents
8Application Compatibility & Testing - Update application-level data access logic, run functional, regression, and performance tests for seamless PostgreSQL functioning
|
MYNDACT
Backend Architecture Modernization
1 Key Result • 1 Epic
| Key Result | Epics |
|---|---|
| KR1 |
Modern, Scalable, and Maintainable Backend Architecture
1Backend Migration to C# - Migrate backend codebase fully to C# for improved performance, scalability, and maintainability. Establish foundation for future .NET Core migration
|
Performance & Optimization
1 Key Result • 2 Epics
| Key Result | Epics |
|---|---|
| KR2 |
High-Performance and Reliable Payroll System
3End-to-End System Performance Optimization - Optimize backend code, SQL queries, and infrastructure configurations. Improve payroll run times, reduce page load delays, enhance user experience
4Database Cleansing & Optimization - Remove logs, unused media, duplicates, outdated or inconsistent records. Improve reporting accuracy and overall system performance
|
SQL Server to PostgreSQL Migration
1 Key Result • 4 Epics
| Key Result | Epics |
|---|---|
| KR3 |
Migrate 2-4 Clients from SQL Server to PostgreSQL
5Database Setup & Environment Preparation - Create optimized PostgreSQL databases, schemas, and infrastructure environments to support migration pilot with scalability and security
6Data Migration & Validation - Migrate all client data from SQL Server to PostgreSQL, ensuring accuracy, referential integrity, and completeness with rigorous validation
7Rewrite Stored Procedures & Business Logic - Refactor all SQL Server stored procedures, functions, and triggers into PostgreSQL-compatible PL/pgSQL equivalents
8Application Compatibility & Testing - Update application-level data access logic, run functional, regression, and performance tests for seamless PostgreSQL functioning
|
DevOps for All Products
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Compliance & Security Q4 Roadmap
Global-Grade Security, Certifications & Data Protection
1
Module
1
Key Result
4
Epics
Global Security & Compliance
1 Key Result • 4 Epics
Objective
Build a globally compliant, secure-by-design product ecosystem through enterprise-grade threat detection, cloud and AI security enhancements, and end-to-end compliance alignment across all markets.
| Key Result | Epics |
|---|---|
| KR1 |
Achieve Global-Grade Security and Compliance Across All Products
1SOC & SIEM Implementation for Real-Time Threat Detection - Deploy SOC and SIEM across all products to enable real-time threat monitoring, incident response, and proactive risk mitigation at scale
2Strengthen Cloud & AI Security (ISO 27017 & ISO 27018) - Implement required policies, processes, documentation, and internal audits to align Qandle with ISO standards and ensure readiness for external certification
32026 Compliance & DevSecOps Integration - Achieve full DPDP Act compliance including CERTIn reporting, SIEM logging, and encryption while embedding DevSecOps practices (SAST, DAST, API security) across all pipelines
4Qandle - VAPT Remediation - Execute VAPT for Qandle and systematically resolve all identified vulnerabilities and control deficiencies for audit-ready product environment. 2. DR Setup.
|
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