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The role of technology in Accounts Payables (AP) in 2025

Your vendors are calling 10 times to inquire about payment status. Your accountant is matching bills till 9 PM. This is not an efficiency problem – it’s a technology problem.

Every business owner knows this pain. Month-end means overtime. GST filing means tension. Vendor payments mean endless Excel sheets.

We studied 100+ Indian companies last year. Our findings show that companies spending 65% time on repetitive AP work are missing bigger opportunities.

The Real Picture of Accounts Payable

Walk into any accounts department across India – from textile mills in Tirupur to auto parts manufacturers in Gurgaon. You’ll see the same scene. Accountants bent over registers. Files stacked high. Phone ringing constantly. WhatsApp messages asking “payment kab hoga?”

This is not about capability. Indian accountants are among the most skilled globally. They manage complex GST calculations, handle multiple state regulations, work with varied vendor types – from large corporations to small local suppliers who still give handwritten bills.

The challenge is the process itself.

Why Good Companies Get Stuck

In Delhi, we met one manufacturer. 8 people in the accounts department. All qualified. All hardworking. Still, vendor complaints were increasing. Problem wasn’t the team. Problem was the process:

  • Paper invoices coming from 200+ vendors
  • Manual entry in 3 different registers
  • Chasing approvals on email and WhatsApp
  • No visibility when MD is traveling

This manufacturer was losing 2 hours daily just in vendor follow-ups. That’s 60 hours monthly – almost one full employee’s time just answering “when will payment come?”

Another example: A Bangalore-based engineering company. Their purchase manager told us, “We lost the early payment discount of ₹50,000 last month. Not because we didn’t have money. Because the invoice was stuck in approval for 10 days.”

This is story of most Indian businesses. We run a business in 2025, but the accounts process is from 1995.

Understanding the Technology Shift

When we say “technology in AP,” many think of expensive software, complex implementation, and foreign systems that don’t understand Indian business. This thinking is outdated.

Modern AP technology is built for Indian business reality:

1. Invoice becomes data automatically

Remember when STD calls became local calls with mobile phones? Same revolution is happening in invoice processing.

No typing needed. System reads invoice like accountant reads – understands GST, PO number, vendor GSTIN, HSN codes. Even handwritten bills from small vendors get processed. One Noida-based trader processes 300 invoices daily with just 2 people, down from 6 people earlier.

2. Approval happens anywhere

In Indian business, owners travel frequently – visiting factories, meeting customers, attending family functions. Business can’t stop for signatures.

Mobile approval means MD in Dubai can approve invoices. GM in factory visit can clear payments. Sales head in customer meeting can approve travel bills. Business moves at business speed, not at signature speed.

3. Vendors become partners

Think about your bank. Ten years ago, checking balance meant visiting branch. Today, it’s one click on phone. The same transformation is needed in vendor payments.

When vendor can check payment status online like checking bank balance, your phone stops ringing. Relationship improves. Trust builds. Better rates become possible.

4. Mistakes get caught early

Human errors are natural. In manual process, catching them is difficult. Technology acts like automatic spell-check for accounts.

Double payment? Wrong GST? Expired vendor registration? System alerts before payment goes. One Chennai company saved ₹22 lakhs just from duplicate detection. Another distributor found ₹8 lakhs of input credit they were missing.

The Transformation Impact

When accounts team spends less time on data entry, transformation happens:

Financial Control Improves

  • Real-time visibility of payables
  • Better cash flow planning
  • Accurate liability tracking
  • Timely compliance without last-minute rush

Team Productivity Multiplies

One auto parts manufacturer told us: “Earlier accountant was data entry operator. Now he is finance advisor. He analyzes vendor rates, suggests cost savings, plans payment schedules for maximum benefit.”

Vendor Relations Strengthen

Happy vendors give better service. When payments are predictable and transparent, vendors offer:

  • Better credit terms
  • Priority delivery
  • Volume discounts
  • Long-term partnerships

Business Decisions Get Faster

With real-time data, owners can make quick decisions:

  • Which vendors to consolidate?
  • Where to negotiate better rates?
  • How to optimize working capital?
  • When to take early payment discounts?

How MYNDAPX Makes This Transformation Simple

MYNDAPX is comprehensive AP transformation software designed specifically for Indian business needs. Built over two decades of experience with 500+ Indian companies, it understands ground realities.

What MYNDAPX Does

Complete Invoice Lifecycle Management From the moment invoice arrives – whether email, WhatsApp, physical paper, or vendor portal – till payment is processed, MYNDAPX handles everything automatically.

Intelligent Document Processing Unlike simple OCR that just reads text, MYNDAPX understands context. It knows difference between transport charges and product cost. It identifies GST components correctly. It can read even handwritten challans from small vendors.

5-Step Automated Process:

  1. Vendor Onboarding – Vendors self-register through online portal. Digital KYC verification for PAN, GST, bank account happens automatically. No more collecting physical documents.
  2. Purchase Order Management – Purchase requests flow through proper approval hierarchy. System knows who can approve what amount. POs generate automatically.
  3. Smart Invoice Processing – AI engine extracts all data, validates against 20+ business rules built from decades of experience. Errors caught before they become problems.
  4. Automatic Matching – Two-way and three-way matching happens instantly. PO, invoice, and GRN reconciliation that usually takes hours happens in seconds.
  5. Seamless Payment Processing – Approved invoices post directly to your ERP. Whether you use SAP, Oracle, Tally, or any other system, integration is smooth.

Real Results Our Customers See

  • 80%+ invoices process without human touch – straight-through processing becomes reality
  • Month-end closing in 3 days instead of 2 weeks – no more late nights during closing
  • 99%+ compliance accuracy – GST filing becomes stress-free
  • Vendor queries drop by 75% – self-service portal handles most questions
  • ROI within 6-8 months – investment pays for itself quickly

Security Without Compromise

Your financial data needs bank-level security. MYNDAPX provides:

  • 128-bit SSL encryption
  • Role-based access control
  • Complete audit trails
  • Regular security updates
  • SSAE 16 compliant data centers

Implementation That Works

Standard implementation takes just 8 weeks. No disruption to ongoing business. Your team gets trained. Existing processes get mapped. Integration with current ERP happens smoothly.

24/7 support ensures you’re never stuck. Regular updates mean system keeps improving. Dedicated success manager helps optimize continuously.

The Path Forward

Technology in AP is not about replacing people or changing everything overnight. It’s about gradual improvement that compounds over time.

Start with simple automation. See the benefits. Build confidence. Then expand. Let technology handle repetitive work while your team focuses on strategic work.

One small textile company told us: “Earlier, month-end meant stress. Now, it’s just another day. We close books in 3 days instead of 2 weeks.”

This can be your story too.


Ready to modernize your AP process?

See how MYNDAPX can transform your accounts payable: https://www.myndsolution.com/myndapx/?utm_campaign=linkedin

Have specific questions? Our team understands Indian business needs. Connect directly: sales@myndsol.com

Because every hour saved in accounts is hour invested in growth. And in today’s competitive market, efficiency is not luxury – it’s necessity.

Saurav Wadhwa

Co-founder & CEO

Saurav Wadhwa is the Co-founder and CEO of MYND Integrated Solutions. Saurav spearheads the company’s strategic vision—identifying new market opportunities, unfolding product and service catalogues, and driving business expansion across multiple geographies and functions. Saurav brings expertise in business process enablement and is a seasoned expert with over two decades of experience establishing and scaling Shared Services, Process Transformation, and Automation.

Saurav’s leadership and strategy expertise are backed by extensive hands-on involvement in Finance and HR Automation, People and Business Management and Client Relationship Management. Over his career, he has played a pivotal role in accelerating the growth of more than 800 businesses across diverse industries, leveraging innovative automation solutions to streamline operations and reduce costs.

Before becoming CEO, Saurav spent nearly a decade at MYND focusing on finance and accounting outsourcing. His background includes proficiency in major ERP systems like SAP, Oracle, and Great Plains, and he has a proven track record of optimizing global finance operations for domestic and multinational corporations.

Under Saurav’s leadership, MYND Integrated Solutions maintains a forward-thinking culture—prioritizing continuous learning, fostering ethical practices, and embracing next-generation technologies such as RPA and AI-driven analytics. He is committed to strategic partnerships, long-term business development, and stakeholder transparency, ensuring that MYND remains at the forefront of the BPM industry.

A firm believer that “Leadership and Learning are indispensable to each other,” Saurav consistently seeks new ways to evolve MYND’s capabilities and empower clients with best-in-class business process solutions.

Vivek Misra

Founder & Group MD

Vivek is the founder of MYND Integrated Solutions. He is a successful entrepreneur with a strong background in Accounts and Finance. An alumnus of Modern School and Delhi University, Vivek has also undertaken prestigious courses on accountancy with Becker and Business 360 management course with Columbia Business School, US.

Vivek is currently the Founder & Group MD of MYND Integrated Solutions. With over 22 years of experience setting up shared service centres and serving leading companies in the Manufacturing, Services, Retail and Telecom industries, his strong industry focus and client relationships have quickly enabled MYND to build credibility with 500+ clients. MYND has developed a niche in Shared services in India’s Finance and Accounting (FAO) and Human Resources (HR). MYND has also taken Solutions and services to the international space, offering multi-country services on a single platform under his leadership. Vivek has been instrumental in fostering mutually beneficial partnerships with global service providers, immensely benefiting MYND.

Mynd also forayed into a niche Fintech space with the setup of the M1xchange under the auspices of the RBI licence granted to only 3 companies across India. The exchange is changing the traditional field of bill discounting by bringing the entire process online along with the participation of banks through online auctioning.

Sundeep Mohindru

Founder Director

Sundeep initiated Mynd with a small team of just five people in 2002 and has been instrumental in steering it to evolve into a knowledge management company. He has brought about substantial improvements in growth, profitability, and performance, which has helped Mynd achieve remarkable customer, employee and stakeholder satisfaction. He has been involved in creating specialized service delivery models suitable for diverse client needs and has always created a new benchmark for Mynd and its team. Under his leadership, Mynd has developed niche products and implemented them on an all India scale for superior services. Mynd has been servicing a large number of multinational companies in India through its on-shore and off-shore model.

TReDS (Trade Receivable Discounting System) has been nurtured from a concept stage by Sundeep and the Mynd team. M1xchange, Mynd Online National Exchange for Receivables was successfully launched on April 7th, 2017. While spearheading the project, Sundeep and his team have built up the TReDS platform to meet RBI guidelines and enhance the transparency for all stakeholders. This platform and related service has the capability of transforming the way the receivable finance and other supply chain finance solutions are operating currently.

Sundeep is currently focused on providing strategic direction to the company and is working towards achieving high growth for Mynd, which will help in creating the products as per customer needs and increase its top line while maintaining the bottom line. He directly involves, develops, nurtures and manages all key client relationships of Mynd. He has also successfully acquired numerous preferred partners to support Mynd’s technology-based endeavors and scale up its business.

Sundeep has been the on the Board of Directors for many renowned companies. He has played a key role in planning the entry strategy and has set up subsidiaries for many multinational companies in India. In his leadership, Mynd has seen consistent growth at the rate of 20+ % CAGR from the year 2009 onwards. This was primarily because of investing into technology and bringing platform based offering in Accounting and HR domain for the customers.