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Case Studies

  • Introduced teams with team leaders for each sector to take over the process on AS-IS basis.
  • Mynd Solutions achieved the target of stabilization of the processes within 6 months from the date of commencement  and has consolidated the process at one location through continuous improvement model and using automation techniques
  • Mynd handled various audits, merger of divisions, scaling up and down of teams as per requirement from time to time, process improvement, control of the processes during client attrition, value addition, knowledge retention, cross-training of the teams, on-site/off-site compositions etc.
  • New Business division- Mobile Devices: Mynd set up their processes from scratch
  • On-going Steady State Services now, hence client managers are free from day to day management of process with the help of team leaders.
  • Mynd has climbed up the ladder in value chain –moved higher from transaction processing to analytical activities over a period of time leveraging upon its trained manpower on the processes.In the 2nd stage we have picked up the following reports related with management reporting, budgeting :- 
  • FORECAST/OUTLOOK WORKINGS: It is presentation of Sales, Margin and AR -  projected vs actual figures.
  • MANAGEMENT BUDGET REPORTING (MBR) VARIANCE ANALYSIS REPORT: It is a report about Direct and Indirect Labour expenses, comparing actual with budgeted.
  • OCA & ML (FORECAST) REPORT: To show forecasted figures for the month for A/cs included in the category of other current Assets and miscellaneous liabilities.
  • GM ANALYSIS:  This is gross margin projected vs actual report
  • As the process was set up and stabilized within 6 months, client thereafter was able to scale up their business, without much complexity, in Accounts Payable and Vendor Management domain.
  • Mynd is housing more than 2 lakh vendor invoicing per month.
  • Tracking and managing invoices from 23 circles across India.
  • Client today boasts that 98% of the Vendor payments are made within SLA period and hence they enjoy decent goodwill and credit  terms amongst key vendors.
  • Combination of Vendor Help Desk with Accounts Payable Process for a  nation-wide spreaded organization has helped in achieving vendor satisfaction
  • Increased control and Reduced Cost- Mynd set up a model of  process wise accounting which helped in 100% centralization of  accounting functions at Back Office. Hence, no accounts related manpower at Restaurant level. 
  • Mynd Solution achieved the target of stabilization of the processes within 6 months from the date of commencement through continuous  improvement model and using automation techniques.
  • Since then Mynd Solutions has been able to demonstrate increase in scale every month without much increase in team size and increased knowledge leverage for automation of processes.
 
  • We have participated as a consortium member and won a 15 year contract from the Government of Karnataka. 
  • The role involves Mynd as the data entry partner for converting their records of  transport offices into smart card technology.
 
  • Mynd is currently adding  more than a million customers per month by handling the entire north region for the company
  • Process is to handle end to end activity of customer application  form processing, ranging from collection to verification and processing to storage.
  • Mynd proprietary software is used for tracking   complete  application movement cycle spanning from collection to storage.
  • Mynd has climbed up the ladder in value chain moved higher from transaction processing to analytical activities over a period of time  leveraging its trained manpower on the processes.
  • Mynd has consolidated the AP process run circle wise in to a SSC operation, thereby driving process efficiency.
  • Mynd is performing Contoller ship activities.
  • It is a report about Direct and Indirect Labor expenses, comparing  actual with the budgeted.
  • To show forecasted figures for the month for account.

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